Location: Sacramento
We are so glad you are interested in joining Sutter Health!
Organization
SHSO-Sutter Health System Office-Valley
Position Overview
Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.
EDUCATION
Equivalent experience will be accepted in lieu of the required degree or diploma.
Associate's degree in Computer Science, Information Technology, or related field
CERTIFICATION & LICENSURE
Epic certification in assigned area of responsibility within 6 months of hire as determined by the hiring manager. Department leader is responsible for tracking certifications and renewals.
TYPICAL EXPERIENCE
1 year recent relevant experience
Job Shift
Days
Schedule
Full Time
Shift Hours
8
Days of the Week
Monday - Friday
Weekend Requirements
As Needed
Benefits
Yes
Unions
No
Position Status
Non-Exempt
Weekly Hours
40
Employee Status
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $38.55 to $57.83 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Job description provided by Sutter Health.
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