Sutter Health Healthcare/BioTech

Manager, Front-End Revenue Cycle Operations

Emeryville, CA Hybrid Full-time

Location: Emeryville

We are so glad you are interested in joining Sutter Health!

Organization

SHSO-Sutter Health System Office-Bay

Position Overview

The Revenue Cycle Front-End Performance Manager serves as the operational leader responsible for improving front-end revenue cycle performance across ambulatory service lines. This position partners directly with operational leadership to drive point-of-service (POS) copay collection performance, reduce avoidable write-offs and bad debt, improve registration and insurance data quality, and strengthen revenue integrity.

The Manager provides ongoing operational support, performance oversight, workflow standardization, education, and consultative guidance to service lines. Through collaboration with Patient Access, clinic operations, and Revenue Cycle teams, this role identifies revenue leakage, addresses front-end process failures, and implements sustainable improvements that enhance financial performance and the patient experience.

EDUCATION

Job Shift

Days

Schedule

Full Time

Days of the Week

Monday - Friday

Weekend Requirements

As Needed

Benefits

Yes

Unions

No

Position Status

Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $133,432.00 to $200,158.40 / annual salary

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Job description provided by Sutter Health.
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