Location: Bangalore,India
ABOUT US
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.
Right on pace with Target’s distinctive and beloved retail brand, the Procurement Team works across the business to maximize every resource, asset and relationship. We use good data, in-depth analysis and cross-functional insights to identify and communicate best practices, elevating our sourcing and procurement activities to achieve their very highest potential.
PRIMARY FUNCTION
As a Senior Professional in Procurement Services supporting Contract & Catalog Operations, you will independently lead complex operational work across contracting, supplier onboarding and enablement, services procurement and related Procure-to-Pay processes. You will operate with a high degree of independence, navigate ambiguity, anticipate risks and use sound judgment to drive complex work to resolution with limited direction.
You will serve as a trusted subject matter expert and partner to Sourcing, Property Management, Product, Finance, Legal, Technology, business teams and suppliers. You will be accountable for high-quality execution, timely issue resolution and measurable business outcomes across multiple workstreams. Core responsibilities are described within this job description; however, duties may change at any time based on business needs.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Own complex Contract Services and Contract & Catalog Operations work from intake through completion, ensuring accuracy, timeliness, policy compliance and strong partner experience.
- Lead the operational contracting lifecycle, including intake, record creation, document coordination, amendments, renewals, pricing and term updates, approvals, signatures, repository maintenance and downstream enablement.
- Own supplier onboarding, prequalification, due diligence, master data and enablement activities; partner with Sourcing, Legal, Finance, business teams and suppliers to resolve gaps, manage dependencies and move work to closure.
- Lead services procurement enablement through accurate contract and pricing setup, service category readiness, catalog or rate maintenance and alignment of contract data with downstream purchasing, invoicing and work-order processes.
- Lead operational readiness for New Stores, remodels and other enterprise initiatives by coordinating requirements, milestones, data validation, partner signoffs and configurations across Ariba, SAP, Go-Cart, Maximo and related platforms.
- Act as an escalation point for non-routine and high-impact contracting, supplier, services, pricing, catalog, purchase order, invoice or procurement system issues; apply structured problem solving to address root causes and deliver sustainable solutions.
- Establish operating plans and priorities across competing requests; manage dependencies, communicate trade-offs and risks, and consistently deliver against service-level, quality and compliance expectations.
- Build trusted stakeholder and supplier relationships through responsive communication, professional judgment, clear expectations and consistent follow-through; communicate recommendations, risks, decisions and outcomes effectively to leaders and partners.
- Develop and communicate operational metrics, SLAs, quality trends, aging, capacity and risk indicators; translate insights into decisions, corrective actions and improvement priorities.
- Lead cross-functional process improvements from problem definition through implementation and benefit validation, using root-cause analysis, Lean or similar methods to simplify work, strengthen controls and improve partner experience.
- Identify and deliver automation and digital improvement opportunities using Power Automate, Power BI, advanced Excel or procurement-platform workflows, while maintaining appropriate controls, documentation and adoption.
- Translate business needs into functional process or system requirements; partner with Product and Technology teams on solution design, testing, implementation, adoption and ongoing issue resolution.
- Create and maintain SOPs, controls, training materials and knowledge resources; provide functional leadership and coaching, strengthen team capability and model accountability, inclusion, collaboration and continuous learning.
JOB REQUIREMENTS
MINIMUM REQUIREMENTS
- Bachelor’s degree in business, supply chain, procurement, finance, operations or a related discipline, or equivalent practical experience.
- 6+ years of relevant experience in procurement operations, contract administration or contract lifecycle management, supplier onboarding or enablement, services procurement, sourcing operations or Procure-to-Pay.
- Hands-on experience with Ariba and SAP in a procurement operations environment, along with proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Demonstrated end-to-end ownership of complex work, with the ability to operate independently, exercise sound judgment and remain accountable for outcomes.
- Strong working knowledge of contracting and contract lifecycle processes, including intake, amendments, renewals, approvals, signatures, pricing and terms, contract records, compliance and downstream enablement.
- Experience managing supplier onboarding, vendor master data, due diligence, qualification, enablement and issue resolution across cross-functional teams.
- Strong understanding of how contracts, supplier data, catalogs or service rates, purchase orders, invoicing and operational systems connect across the Procure-to-Pay lifecycle.
- Proven ability to lead process improvements, manage projects or workstreams and deliver measurable improvements in cycle time, quality, compliance, partner experience or productivity.
- Strong analytical and problem-solving skills, with experience using operational data, KPIs and root-cause analysis to identify issues and drive decisions.
- Excellent written and verbal communication skills, including the ability to simplify complex topics, create executive-ready updates and influence stakeholders at multiple levels.
- Demonstrated professionalism and relationship-building skills with internal partners, suppliers and cross-functional teams, including in escalated or ambiguous situations.
- Ability to prioritize multiple high impact workstreams, manage dependencies and deliver accurately within established service levels.
- Ability to collaborate across India and U.S. teams and maintain a flexible work schedule when business needs require it.
EVEN BETTER IF
- Experience with Icertis or another contract lifecycle management platform, Maximo, ServiceChannel, e-signature or other contract and supplier management tools.
- Experience supporting services or facilities procurement, including New Store/site readiness, contracted rates, work-order processes or Invoice Against Contract (IAC).
- Experience leading enterprise process, technology or transformation initiatives, including testing, change management and adoption.
- Working knowledge of Power Automate, Power BI, advanced Excel, SQL or other automation and analytics tools.
- Experience identifying and implementing automation, workflow or process simplification opportunities.
- Relevant certification in Lean Six Sigma, project management, procurement or contract management, such as Green Belt, PMP, CPSM or WorldCC.
- Experience providing functional leadership, coaching peers or leading cross-functional workstreams in a global or matrixed organization.
Know More About Us here
- Life at Target: https://india.target.com/
- Benefits: https://india.target.com/life-at-target/workplace/benefits
- Culture: https://india.target.com/life-at-target/belonging
- TargetTech: https://tech.target.com/
Job description provided by Target.
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