Real Time Systems Capability Strategist

Location: Charleston, West Virginia

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.

Join us. Connect to what matters.

The Opportunity

Our IS Operational Technology, Growth and Divestitures organization is looking to add a Real Time Systems (RTS) Capability Strategist based in Calgary, AB, Houston, TX, or Charleston, WV. This role reports to the Manager of Real Time Systems and PI.

Operational Technology is at the heart of how the organization safely and reliably operates critical infrastructure. As OT environments continue to evolve—through modernization, integration, data, AI, and growth initiatives—the ability to connect business outcomes, capability improvements and technology investments is more important than ever.

The RTS Capability Strategist supports the planning and evolution of Real Time Systems capabilities by working with business stakeholders, the Portfolio Architect, the RTS Manager, technical leads, vendors and delivery teams to understand needs, identify opportunities and maintain capability roadmaps aligned with business priorities. This is a business-facing individual contributor role focused on the Plan function.

If you are passionate about Operational Technology and excited by the future ahead, this role offers meaningful influence and visibility in shaping that future.

What you’ll do

• Maintain and evolve multi-year RTS capability roadmaps, including Measurement, PI, AVEVA CONNECT, CR LINC and related platforms
• Engage business stakeholders to understand operational challenges, emerging needs, desired outcomes and opportunities for capability improvement
• Translate business needs into clear capability requirements, use cases, outcome statements and planning inputs
• Co-develop capability strategies and roadmaps with the Portfolio Architect, incorporating business priorities, architecture direction, lifecycle requirements, dependencies, risk, and technical constraints
• Maintain visibility into enhancement requests, future demand, product health, lifecycle risks, technical debt and modernization opportunities
• Develop evidence-based recommendations on capability investments, prioritization, sequencing, and optimization
• Support business case development by defining the problem, expected outcomes, options, benefits, costs, risks and dependencies
• Facilitate roadmap, planning, governance, and investment discussions across business, architecture, delivery, and operations stakeholders
• Contribute subject matter expertise to governance, portfolio planning and investment review activities
• Partner with delivery and operational teams to clarify capability outcomes and ensure successful implementation, adoption, transition to support, and sustainable operation of capabilities
• Champion awareness, adoption and effective utilization of RTS capabilities across the organization
• Partner with business stakeholders to define success measures and monitor adoption and capability effectiveness. Business stakeholders remain accountable for realizing the associated operational and business benefits
• Assess vendor roadmaps, industry trends, and emerging technologies for applicability to RTS capabilities
• Maintain capability documentation, roadmap decisions, assumptions, dependencies and lessons learned
• Escalate material risks, priority conflicts, and investment decisions requiring management or governance action

Minimum Qualifications

Bachelor’s degree in Engineering, Information Systems, Computer Science, Business or a related discipline, or equivalent experience

6+ years of experience in Operational Technology, Information Technology, industrial systems, business analysis, product or capability planning, or a related field

Preferred Qualifications

Experience in energy, pipelines, utilities or other critical infrastructure sectors

Familiarity with AVEVA PI System, measurement systems, or comparable real-time technologies

Experience supporting product management, capability management, business relationship management or portfolio planning practices

Experience working with vendors and managed service providers

Experience supporting Real Time Systems and Operational Technology environments, including SCADA, historian, measurement, control center or related capabilities, with an understanding of operational, reliability, cybersecurity, resilience and lifecycle considerations

Experience developing technology roadmaps, business cases, capability assessments and lifecycle plans, including demand management, prioritization and technology improvement initiatives

Experience working across business stakeholders, architects, technical teams, delivery teams and operational support functions

Ability to translate business needs into capability requirements, use cases, expected outcomes and planning recommendations

Ability to analyze options, dependencies, risks, costs and benefits and present practical recommendations

Ability to use data and stakeholder input to assess adoption, capability effectiveness and improvement opportunities

Strong stakeholder engagement, facilitation and relationship-building skills

Clear written and verbal communication, with the ability to explain technology considerations to business and technical audiences

Collaborative and able to influence without direct authority

Organized, analytical and able to manage multiple priorities and dependencies

Outcome oriented, with sound judgment and a practical approach to problem solving

Curious and committed to continuous learning in a changing operational technology environment

This position requires candidates to

• Have current, valid authorization to travel internationally (including but not limited to Canada, US and Mexico)
• Occasional travel to other company locations for temporary assignments, meetings or training
• Occasional participation outside normal business hours may be required to support critical planning, releases or operational events
• To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid

About our business

We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. For over 75 years, we have proudly connected the world to the energy it needs. Every day, we move more than 30 per cent of the natural gas used across the continent and connect LNG exports to global markets, powering communities and industries. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure delivers affordable, reliable and sustainable energy across North America.

Our field operations span seven Canadian provinces, 34 U.S. states and seven Mexican states. Together, we strengthen the connections that deliver the energy the world relies on-every day.

TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at [email protected] for support.

All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for considering TC Energy in your career journey.

Additional Locations: Calgary, Alberta, Houston Office TC Energy Center