Senior Software Quality Engineer (SaaS)

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment.

We are seeking an experienced Software Quality Engineer to help drive quality across a growing SaaS platform.

This role combines hands-on manual testing, test automation, API validation, data reconciliation, quality process design, and cross-functional collaboration. The successful candidate will be comfortable working directly with Product Managers, Developers, Customer Success teams, and leadership to ensure software quality throughout the SDLC. This is a senior individual contributor role for someone who enjoys building scalable quality systems rather than simply executing test cases.

***This role is FULLY REMOTE, though you MUST be available to work EST hours, and be legally authorized to work in the United States.

Core Responsibilities

Quality Strategy

•  Develop and continuously improve QA processes
•  Establish testing standards and best practices
•  Create risk-based testing approaches
•  Drive quality metrics and reporting
•  Improve release confidence and production stability

Manual Testing

•  Create detailed test plans and test cases
•  Perform exploratory testing
•  Execute regression testing
•  Validate complex business workflows
•  Reproduce and document defects clearly

Test Automation

•  Design and implement automated testing frameworks
•  Build and maintain UI automation suites
•  Build and maintain API automation suites
•  Integrate automated testing into CI/CD pipelines
•  Monitor and improve automation coverage and reliability

API Testing

•  Test REST APIs using tools such as Postman
•  Validate authentication, authorization, and error handling
•  Create automated API regression suites
•  Analyze API logs and payloads

Data Validation & Reconciliation

•  Validate application data against underlying databases
•  Perform data reconciliation between systems
•  Investigate production issues using SQL
•  Verify integrations and ETL processes
•  Build repeatable validation processes

Documentation

 Create and maintain

• o Test Plans
• o QA Processes
• o Release Validation Checklists
• o Regression Suites
• o Status Reports
• o Defect Documentation

Collaboration

•  Partner directly with developers during feature delivery
•  Participate in design and requirements reviews
•  Drive bug triage discussions
•  Communicate quality risks clearly to stakeholders

Required Experience

Must Have

•  5+ years QA experience within SaaS products
•  Demonstrated experience owning quality for complex web applications
•  Strong manual testing experience
•  Strong test automation experience
•  Experience testing APIs
•  Strong SQL skills
•  Experience working in Agile environments
•  Excellent written and verbal communication skills

Automation Tools

Experience with one or more

 Playwright

 Cypress

 Selenium

 TestCafe

API Tools

 Postman

 Swagger/OpenAPI

 REST APIs

Data Validation

Experience with

 SQL Server

 PostgreSQL

 MySQL

Ability to

•  Write queries
•  Compare datasets
•  Validate business calculations
•  Investigate data discrepancies

Preferred Experience

AI-Enabled QA

Experience using AI tools to improve quality processes

Examples

•  AI-assisted test case generation
•  AI-assisted automation creation
•  AI-assisted bug analysis
•  AI-assisted regression identification
•  AI-assisted documentation generation
•  AI-assisted exploratory testing

SaaS Experience

Experience with

•  B2B SaaS platforms
•  Enterprise software
•  Multi-tenant applications
•  Authentication / SSO systems
•  Complex business workflows

Compensation, Benefits & Perks

• Competitive salary plus annual performance bonus opportunity
• Equity opportunities for eligible roles
• Robust Medical, Dental, and Vision coverage options with 70% company contribution toward medical premiums (effective 1st of the month following your start date)
• Health Savings Account (HSA) eligible plan options
• 401(k) with 3% company match
• 15 days of PTO plus company holidays
• Fully remote work environment (minimal travel required)

Employee Assistance Program (EAP)

Additional Perks such as Tech & wellness reimbursements, home-office set-up, annual company off-site, and a passionate and balanced work environment.