Employee Benefits Administrator

Position: Employee Benefits Administrator

Department: Accounting

Reports To: CFO

Location: Lincoln, NE (In office)

Employment Type: Full-time, Exempt

Founded in 1995 and headquartered in Lincoln, Nebraska with an office in San Francisco, California, TELCOR is a proven leader in healthcare software, delivering Point of Care (POC) middleware, Revenue Cycle Management (RCM) software, RCM managed billing services, and AI-driven solutions to hospitals, health systems, and independent laboratories nationwide. TELCOR is Great Place to Work Certified®, and our core values — integrity, innovation, dedication, acceptance, passion, and collaboration — guide how we build products and work with one another.

The Employee Benefits Administrator is responsible for the administration and facilitation of employee benefits, including self-funded medical, dental, and short term disability (STD) plans, related payroll deductions, and corporate payments utilizing the human resources information system (HRIS). This role ensures all processes adhere to internal controls and applicable government regulations.

The Employee Benefits Administrator is a member of the accounting department and will work closely with TELCOR employees, third-party administrators (TPAs), stop-loss carriers, captive insurance partners, and external consultants to administer and optimize TELCOR employee benefits. These include, but are not limited to, medical, dental, vision, and life insurance; HSA contributions; short-term and long-term disability, accident and critical illness insurance, and parental leave; gym reimbursement; personal enrichment credit.

This role also supports the financial and operational oversight of TELCOR’s self-funded benefit programs, including coordination with internal finance and external partners. The Employee Benefits Administrator must uphold and perpetuate strict confidentiality of all company and employee information.

Responsibilities

• Coordinates with Human Resources, Payroll, TPAs, and benefit vendors to ensure timely enrollment, eligibility, and accurate payroll deductions for all employee benefits
• Answer employee questions related to payroll deductions, employee benefits and the HRIS
• Administer and support TELCOR’s self-funded medical, dental, and STD plans, including coordination with stop-loss carriers and captive insurance structures
• Fund self-funded claims and reconcile funding to TPA reports
• Record & report monthly accruals
• Track stop loss reimbursements
• Review and reconcile monthly benefit invoices and resolve discrepancies
• Manage communications with employees, including promoting benefit programs
• Collaborate with the Benefits Committee on benefit strategy, renewals, and plan changes
• Ensure TELCOR is following federal, state, and local employee benefit requirements
• Manage relationships and day-to-day interactions with third-party benefit providers, brokers, and captive partners to ensure service levels and contractual obligations are met
• Review and reconcile monthly benefit invoices, including medical, dental, stop-loss, and ancillary vendors; investigate and resolve discrepancies
• Support financial reporting and analysis of self-funded plans, including claims activity, funding levels, and vendor performance
• Prepare, analyze, and maintain accurate personnel and benefit records, including eligibility, deductions, employer contributions, and plan changes
• Research and resolve employee benefit discrepancies efficiently; escalate issues as needed
• Assist in annual benefit plan audits, workers’ compensation audits, payroll audits, and any captive or stop-loss reporting requirements
• Collaborate with HRIS resources, vendors, and internal teams to resolve system or data issues
• Maintain a high level of discretion and integrity when handling sensitive employee information

Additional duties as assigned

• Strong understanding of employee benefit programs, including self-funded plans
• Familiarity with TPAs, stop-loss insurance, and captive insurance arrangements preferred
• Knowledge of employee benefit laws and regulations
• Experience with payroll, benefits administration, and accounting systems
• Ability to manage vendor relationships and coordinate across multiple external partners
• Maintain employee information in strict confidentiality
• Excellent communication and business writing skills
• Self-motivated, with the ability to work independently, set goals, and meet deadlines
• Organized and highly detail-oriented with strong analytical and critical thinking skills

Requirements

• Previous employee benefits/payroll related experience required
• Associate or Bachelor’s degree preferred, or similar training and experience in lieu of degree
• Investigative consumer reports and consumer credit reports may be required on a regular basis and are in addition to the post offer reports. Determination of satisfactory results is at the sole discretion of TELCOR.