Lead IT Telecom Engineer - Remote | Must Reside in Pacific or Mountain Time 901

The Lead IT Telecom Engineer, under the direction of the Director of Infrastructure and Support, serves as the senior technical owner for enterprise telecommunications, VoIP, and contact center platforms. This role leads solution design, service optimization, vendor coordination, and complex initiatives that support reliable, scalable, and compliant voice and contact center services across the organization. The position requires advanced technical expertise, sound judgment, and strong cross-functional partnership to support 24x7 healthcare operations.