Games Research Operations Intern

Location: United Kingdom-London

About the Hiring Team

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.

We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

What the Role Entails

We are looking for a Games Research Operations Intern to support the day-to-day delivery of game user research across Tencent titles. Working with our team of dedicated games user researcher, you will coordinate projects and suppliers, handle routine administration, and help researchers use our internal platform effectively. This is a practical role for someone who is organised, comfortable with technology, and interested in games user research and AI products.

Research Operations and Project Coordination

• Day-to-day operational bridge between researchers and various functional teams, pre-empting bottlenecks.
• Help set up PCs and game builds in the labs before a playtest and provide tech support during the playtest.
• Assist with purchase orders, invoices, deliverable tracking, project acceptance, and closeout, working with finance, procurement, and external suppliers.
• Process NDAs, consents and data sharing agreements under GDPR/CCPA/PIPL; keep agreement registers; coordinate consent flows, vendor due diligence and security checks.