Manager – HR Functions & Workforce Development

Department

Human Resources

Reports to

Director of HR & Quality Standards

FLSA

Exempt

Division

Location

Hybrid

Business Unit

Administrative Operations

Grade level

13

This position offers a starting salary range of $77,025 - $92,430 per year, depending on experience and qualifications.

Children’s Center of Wayne County (TCC) The Children’s Center, founded in 1929, provides evidence-based clinical therapy to children who deal with mental, behavioral, emotional, intellectual, and developmental health and educational challenges or may have experienced trauma.

School + Community-Based Partnerships: We partner with K-12 schools and community organizations that serve children to provide clinical therapy, counseling, psychological services, and psychiatric evaluations, treatment & interventions.

Child Welfare: In addition to the clinical therapy programs offered, The Children’s Center places children in licensed foster homes, and supports them throughout their time in the child welfare system.

Child Well-being + Family Success: We operate an onsite family success center that promotes child-wellbeing and offers children and youth from all walks of life to access relevant mental health crisis prevention and child abuse and neglect prevention services.

Advocacy: We champion child and youth well-being for those experiencing poverty-related issues, those within the child welfare system, and those in need of evidence-based, clinical therapy.

TCC’s mission is to help children and families shape their own futures. If as many children as possible, and their families can easily access comprehensive, evidence-based, clinical therapy that is integrated into and supports their everyday lives then, children will experience an improved quality of life where they have a true sense of agency and empowerment in their lives.

We embrace and demonstrate a set of Core Values as the foundation of our culture. They define how we do what we do, and what we value in our work with each other and our community. Daily demonstration of these values, in mindset and behavior, is required to be successful as a TCC team member.

Dedicated-We are devoted, dedicated and always willing to pitch to accomplish our mission.

Passionate-We are passionate about what we do and helping the people we serve.

Accountable-We do what we say and accomplish all aspects of our responsibilities.

Can Do Attitude- We approach our responsibilities with a positive attitude.

Respectful- We always treat co-workers, donors, children and families with the utmost respect, courtesy, and patience.

Job Summary

The Manager of HR Functions & Workforce Development is responsible for overseeing the organization's human resources functions, ensuring alignment with organizational goals, regulatory requirements, and employee development initiatives. This role serves as the primary liaison with the Professional Employer Organization (PEO), manages employee credentialing and licensing processes, and leads staff development programs that support employee engagement, performance, and professional growth. The Human Resources Manager works closely with leadership to foster a positive workplace culture while ensuring effective HR operations, compliance, and talent development.

Job Requirements

• Bachelor’s degree in human resources, Business Administration, Organizational Development, or related field.
• Minimum of 5 years of progressive HR experience, preferably in healthcare, behavioral health, nonprofit, or human services organizations.
• Experience in managing PEO relationships and HR compliance activities.
• Knowledge of credentialing processes, licensing requirements, and workforce compliance standards.
• Demonstrated experience in employee training, leadership development, and talent management.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
• Strong communication, organizational, problem-solving, and relationship management skills.

Essential Functions

• Serve as the primary point of contact and relationship manager for the organization's PEO partnership.
• Oversee employee onboarding, benefits administration, payroll, policy implementation, and HR compliance in collaboration with the PEO.
• Manage credentialing and recredentialing processes to ensure employees maintain required licenses, certifications, registrations, and training.
• Monitor compliance with federal, state, accreditation, and funding source requirements related to workforce credentials.
• Develop, coordinate, and evaluate employee training, leadership development, and professional development programs.
• Partner with department leaders to identify workforce development needs and create career growth opportunities.
• Support performance management processes, employee relations, and organizational change initiatives.
• Maintain HR records, reporting, and workforce analytics to support strategic decision-making.
• Ensure adherence to employment laws, organizational policies, and regulatory standards.
• Promote a culture of engagement, accountability, continuous learning, and employee well-being.

Leadership Functions

• Drive a positive workplace culture that demonstrates evidence of high accountability, inclusivity, and collaboration within the purview of this position.
• Lead a high-performing team of dedicated professionals, providing mentorship, routine supervision, and fostering a culture of high achievement and accountability amongst the team.
• Deploy resources efficiently and effectively toward organizational goals that align with TCC’s strategic plan.
• Support and encourage the personal well-being of team members.
• Provide leadership in the coaching, motivation, training, and development of staff.
• Demonstrate a commitment to anti-racist practices, diversity, equity, and inclusion in the workplace.
• Actively support and encourage creating a safe, welcoming, and inclusive administrative and service delivery environments.
• Ensure adherence to best practices, ethical standards, and compliance with relevant laws and regulations.
• Core and Leadership Competencies
• Communication – Use effective written and oral communication with internal staff, teams, and community served; demonstrates empathy and listening.
• Collaboration with internal and external stakeholders – Helps colleagues as needed, views responsibilities as shared.
• Ownership and quality of work – Effectively manages own work, and work of teams when relevant, ensuring delivery of high-quality work.
• Change management – Effectively prepares for and guides teams through changes, both small and large.
• Decision-making – Effectively structures and facilitates decision-making processes; uses data to make decisions effectively and responsibly to improve organizational health and impact.
• Develops & motivates others – Motivates others and supports their development through strong coaching and mentoring.

KPIs

Communications

• Zero unresolved conflicts
• Sets and exemplifies standards for respectful and effective communications in the organization.
• Ensure that HR best practices are effectively communicate to leadership
• Agency risks are communicated to ELT 100% of the time

Organization

Accurate Electronic & Paper File Maintenance

Up to date processes and outlines

Completes task on time, 95% of the time

Coordination & Collaboration

Positive feedback from internal & external stakeholder interactions

Proactively develops relationships with peers, employees, and leaders of the organization

Data literacy

Accurately tracks identified measures and completes timely, 95% of the time

Initiative

Implement a new system/process per quarter to improve effectiveness or efficiency.

Physical Requirements

Ability to sit for extended periods of time.

Robust Health Care and Benefit Package including

Medical

• Vision and Dental Plans
• Matching 3% 403(b) retirement plan after one year, fully vested after two years of employment
• 80 hours of paid time off after 90 days, 120 hours of paid time off your first year, 160 hours your 2nd, 3rd and 4th year, 200 hours every year beginning your 5th year

Accrued Paid Sick Time

11 paid holidays

Life Insurance (Employer-Provided)

Short Term & Long Term Disability sponsored 100% by The Children’s Center

Longevity Pay

Health Savings Account

Dependent Care Account

Tuition reimbursement

Employee Assistance

Voluntary Benefits

Critical Illness

Accident

Voluntary Life, voluntary spouse and dependent life

Pet Insurance

Legal Shield (prepaid legal services)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.