Ben & Jerry's Retail Project Lead

Location: Ben&Jerrys Datchet

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Title: B&J Retail Project Lead

Department: Retail & Customer Development

Reports To: Global Head of Scooping & NA Associate Director

Location: Datchet, UK (Secondary Location: Amsterdam, NL)

Level: 2A

Ben & Jerry’s

Ben & Jerry’s Homemade Inc., founded in 1978 in Burlington, Vermont by friends Ben Cohen and Jerry Greenfield, is a wholly owned subsidiary of The Magnum Ice Cream Company as of 2025. With a unique structure including Ben & Jerry’s Board of Directors, who support the company in advancing its social mission while maintaining brand integrity. An iconic brand, with annual turnover exceeding €1 Billion, Ben & Jerry’s aims to double its business and expand its global impact. Our mission thrives on balancing growth with our grassroots and activist spirit, ensuring we remain a purpose-led organization with a connected 3-part mission.

Social Mission: Our Social Mission compels us to use our Company in innovative ways to make the world a better place. To operate the Company in a way that actively recognizes the central role that business plays in society by initiating innovative ways to improve the quality of life locally, nationally, and internationally.

Product Mission: Our Product Mission drives us to make fantastic ice cream—for its own sake. To make, distribute, and sell the finest-quality ice cream and euphoric concoctions with a continued commitment to incorporating wholesome, natural ingredients and promoting business practices that respect the Earth and the Environment.

Economic Mission: Our Economic Mission asks us to manage our Company for sustainable financial growth. To operate the Company on a sustainable financial basis of profitable growth, increasing value for our stakeholders, and expanding opportunities for development and career growth for our employees.About the role:

As EU Retail Project Lead, you will support the Global Head of Scooping in implementing Ben & Jerry's European retail growth agenda. Working closely with country business leaders, distributors, franchise partners, licensees, and cross-functional teams, you will lead the planning, coordination, and execution of key retail initiatives across Europe. This role focuses on translating agreed strategy into action, ensuring projects are delivered against milestones, stakeholders remain aligned, and risks and dependencies are actively managed.

The role requires strong project management, relationship leadership, and business operations capabilities, along with the ability to navigate a complex, multi-market environment and drive execution through influence. You will consolidate performance insights, facilitate governance, and provide clear recommendations and escalation to the Global Head of Scooping to support timely decision-making.

Who you are & what you’ll do

• Support the Global Head of Scooping in implementing the European retail growth strategy and associated business priorities.
• Drive cross-functional project planning and execution for key European retail initiatives, ensuring alignment with approved strategies, scope, timelines, and objectives.
• Develop and maintain detailed project plans, timelines, milestones, dependencies, and status reporting across European retail initiatives.
• Work with country business leaders to translate agreed priorities into actionable market plans and coordinate delivery across local teams.
• Facilitate project governance meetings, document decisions, assign follow-up actions, and drive accountability for agreed deliverables.
• Identify project risks, issues, and resource dependencies; develop mitigation plans and escalate decisions or tradeoffs when required.
• Partner with Finance, Supply Chain, and country business leaders to monitor performance, track key metrics, identify risks and opportunities, and provide regular, concise updates on performance, milestones, risks, and recommended actions.
• Partner with Legal and local teams to understand contractual requirements and support appropriate follow-through on market-level compliance obligations.
• Facilitate collaboration across global and local retail teams to share best practices, remove barriers to execution, and support consistent implementation of processes and standards.
• Support change management and communications for key retail initiatives, helping stakeholders understand priorities, responsibilities, and timing.
• Serve as the primary coordinator for European retail transformation initiatives, connecting country and global stakeholders and maintaining visibility to progress and decisions.

What you’ll need to succeed

Experience: Minimum of 5+ years of experience in business, retail management or similar field.

Industry Knowledge: Understanding of retail industry, including franchise operations, financial management, and marketing strategies is a plus.

Executional Leadership: Experience translating strategic priorities into practical plans and coordinating teams to deliver measurable outcomes.

Financial Acumen: Strong financial management skills, including the ability to analyze financial data, develop business plans and budgets to ensure profitability.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with internal and external stakeholders at all levels.

Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Cultural Competence: Experience working in a global environment with an understanding of cultural differences and their impact on business operations.

Core Values: Commitment to integrating Ben & Jerry’s core values into all aspects of the role, ensuring alignment with the company’s mission and vision

Work environment:Hybrid office environment (3 days a week in office).Travel required approximately 30% of the time.

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

Roles with real accountability and visible impact

Free to move fast, experiment and challenge how things are done

Continuous learning and development as the business grows

Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

Additional Locations: Ice Cream Company Headquarters