Location: Iowa - TMG Home Office
Department
Information Technology
Lead the enterprise AI Systems Governance Program, with core accountability for governing AI Systems across The Mutual Group and its member insurance carriers. This role operates under delegated authority from the CIO to execute the AIS Program and leads the AIS / Security Governance Team, which assumes responsibility for AI governance activities defined in the AIS Program, while the CIO retains final approval authority.
The role is responsible for ensuring that AI Systems used across multiple member organizations (insurance carriers) are governed consistently, responsibly, and in alignment with regulatory expectations. This includes working closely with member teams to assess, approve, monitor, and continuously improve AI usage in support of their business objectives.
In addition to AI Systems Governance, the role provides oversight across Cyber Security Governance, Data Privacy, and IT Controls to ensure a cohesive Technology Risk framework.
Work Arrangement
Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule. The initial training period may require additional in‑office days.
Accountabilities
AI Systems Governance Leadership (Primary Focus)
- Own and operate the AI Systems Governance Program across the full lifecycle:
- Intake, risk assessment, approval, monitoring, and retirement
- Lead the AIS / Security Governance Team, responsible for executing AI governance activities defined in the AIS Program, including:
AI Risk Threshold Analysis
- AI system review and risk classification
- Governance recommendations for approval and escalation
- Ensure governance is executed as a continuous control function, with ongoing validation, monitoring, and improvement
- Partner with business and AI teams to ensure governance enables responsible AI adoption, not just compliance
Multi-Member Governance Model
Establish and operationalize a shared AI governance model across multiple member insurance carriers
Ensure consistent application of
AI policies, standards, and controls
Risk classification and escalation frameworks
Partner with member organizations to
- Understand AI use cases and business objectives
- Align governance with member-specific regulatory and risk requirements
- Support adoption of best practices, playbooks, and controls across members
- Drive consistency in AI inventory, reporting, and monitoring across all members
Risk Oversight & Decisioning
- Provide executive oversight of AI risk assessments and governance decisions
- Review and approve low-risk AI systems; escalate mid/high-risk systems to CLO and AIS Committee
- Exercise judgment in risk classification ambiguity and escalation decisions
Ensure appropriate governance for
- Predictive models impacting underwriting, claims, and pricing
- Customer-facing AI use cases
- AI systems leveraging sensitive or regulated data
Monitoring, Controls & Assurance
Oversee ongoing monitoring and validation of AI Systems, including
Model performance
Drift and bias detection
Ensure AI Systems continue to meet
Regulatory expectations
Ethical and fairness standards
Oversee effectiveness of
- Cyber security controls (NIST CSF, NYDFS)
- IT general controls and risk register
- Data privacy safeguards (CCPA, IT lens)
Drive readiness for
Internal audit and regulatory exams
External certifications (SOC 2)
Vendor & Third-Party AI Governance
Oversee vendor-wide AI governance across the enterprise and member organizations
Ensure execution of
Vendor AI detection across the full vendor portfolio
FactSheet review, validation, and updates
Partner with Vendor Management and member teams to
Ensure vendors meet contractual, regulatory, and AI governance requirements
Support member-specific vendor risk needs
Governance, Reporting & Incident Management
Lead AIS Committee engagement and Board-level reporting
Provide bi-annual updates on
- AI risk posture
- Cyber and technology risk posture
- Ensure consistent and transparent reporting across member organizations
Broader Technology Risk Governance
Establish unified governance across
Cyber Security Governance
- Data Privacy (IT lens)
- IT General Controls and risk register
- Ensure alignment between AI governance and broader Technology Risk frameworks
Cross-Functional Coordination
Collaborate closely with technology and business teams across the organization
Ensure effective coordination with the Architecture Review Board (ARB) where architectural alignment is required
Team Leadership
- Build and lead a high-performing governance team
- Set operating cadence, priorities, and performance expectations
- Foster a service-oriented mindset focused on enabling member organizations
Qualifications
- 12+ years in technology risk, AI governance, cyber risk, or enterprise risk
- Experience operating in regulated environments (insurance or financial services preferred)
- Experience working in multi-entity / shared services / multi-carrier environments
- Deep understanding of AI Systems governance and model risk
Strong familiarity with
NAIC AI Model Bulletin
NYDFS Cybersecurity Regulation
CCPA
NIST CSF and NIST AI RMF
SOC 2
Experience with vendor risk management
Experience with GRC platforms (e.g., Archer, ServiceNow, OneTrust)
Strong executive communication, influencing, and leadership skills
Pay Range
Anticipated Hiring Range
$180,000 - $220,000 annual base salary depending on experience, qualifications, and geographic location
Benefits
- We are proud to offer our full-time regular employees a robust benefits suite that includes:
- Competitive base salary plus incentive plans for eligible team members
- 401(K) retirement plan that includes a company match of up to 6% of your eligible salary
- Free basic life and AD&D, long-term disability and short-term disability insurance
- Medical, dental and vision plans to meet your unique healthcare needs
Wellness incentives
Generous time off program that includes personal, holiday and volunteer paid time off
Flexible work schedules and hybrid/remote options for eligible positions
Educational assistance
Bot-Filtering Mechanism
The Mutual Group uses a bot-filtering mechanism as part of its recruiting and hiring process. As a result, automated job applications or submissions may be rejected.
Equal Opportunity Employer
The Mutual Group is an Equal Opportunity Employer. It is our policy to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
Know Your Rights: Workplace Discrimination is Illegal
Your Rights Under USERRA
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact [email protected].
Employment Verification
The Mutual Group participates in theE-Verify program and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You are protected from employment discrimination based on your citizenship status and national origin.
E-Verify Program Overview
E-Verify Participation Poster
All offers of employment are contingent upon the successful completion of a background check.
#TMG
Additional Locations: Remote US
Job description provided by The Mutual Group.
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