The Robo Hub Education/EdTech

Pre-Sales Coordinator

Dubai, United Arab Emirates In person Full-time

Job Summary / Purpose

  • Responsible for supporting the sales pipeline through
  • outbound calling, lead qualification, quotation preparation, customer
  • follow-up, product presentations, and CRM management. The role focuses on
  • moving potential customers from initial enquiry to quotation and supporting
  • opportunities until closure, with a clear progression path into a Sales
  • Executive position based on performance.
  • Main Duties and Responsibilities

1.Prospecting

& Lead Qualification

1.1.Conduct

outbound calls and follow up on new and existing enquiries to identify

potential sales opportunities.

1.2.Understand

the customer’s requirement, budget, timeline, and intended use and qualify

whether the opportunity should move forward.

1.3.Generate

new prospects through approved databases, LinkedIn, email, referrals, and other

outreach methods.

2.Quotations

& Follow-Up

  • 2.1.Prepare and
  • send approved quotations based on customer requirements and company pricing.
  • 2.2.Follow up
  • consistently on all active quotations, answer basic product and commercial
  • questions, and work towards progressing the opportunity to a meeting,
  • demonstration, negotiation, or closure.
  • 2.3.Ensure no
  • active quotation or lead is left without proper follow-up.

3.Product

Presentations & Customer Meetings

3.1.Conduct

  • product presentations and demonstrations to explain robot features,
  • applications, benefits, and suitable use cases.
  • 3.2.Attend and
  • coordinate online and offline customer meetings, including showroom meetings,
  • video calls, presentations, and client visits when required.

3.3.Schedule

demonstrations and meetings and coordinate with sales, technical, logistics,

and project teams to ensure customers receive the required information.

3.4.Support

customer communication and follow-up until the opportunity is closed or

formally lost.

4.CRM &

Pipeline Management

  • 4.1.Record all
  • calls, customer requirements, quotations, meetings, follow-ups, and opportunity
  • status accurately in the CRM.

4.2.Maintain

updated records of active prospects and ensure customer communication and

quotation status are properly documented.

Requirements

5.Requirements

& Qualifications

5.1.Valid UAE

Residence Visa or Golden Visa is required.

5.2.Strong

communication skills and confidence in making outbound calls and following up

with potential customers.

5.3.Comfortable

conducting product presentations, demonstrations, and online/offline customer

meetings.

5.4.Previous

experience in telesales, pre-sales, customer service, inside sales, or business

development is preferred.

5.5.Comfortable

working with weekly call, quotation, lead-generation, and follow-up targets.

5.6.Good

  • written and spoken English with strong data-entry and CRM skills.
  • 5.7.Able to
  • understand product information and explain it clearly to customers.

5.8.Strong

  • follow-up discipline, organization, and attention to detail.
  • 5.9.Interest in
  • developing a long-term career in B2B sales and business development.

Job description provided by The Robo Hub.
View the original posting