Revenue Cycle Services Analyst

• What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.
• Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:
• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!
• We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...
• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary

In collaboration with Revenue Cycle Services leadership, partners with UTHealth, UT Physicians, third party providers, partner clinics and hospitals staff to maximize revenue cycle performance. Carries out in-depth analysis, providing insight, feedback and guidance on trends and issues identified, and provides the data and understanding necessary to support decision making, project prioritization, and improvements across the revenue cycle.

Position Key Accountabilities

• Collaborates closely with revenue cycle services leadership and other team members to develop communications and monthly reporting packages in order to provide consistent and reliable support to internal and external customers.
• Works independently to assess and understand areas of need; compares information across the institution and helps identify the most significant issues and opportunities for improvement within the revenue cycle.
• Provides analytical support and subject matter expertise to all change management, projects and process improvement efforts across revenue cycle tasks.
• When appropriate, provides on the ground guidance and support to departments and clinics across the UTHealth practice plan.
• When appropriate, provides communication and relationship building with payers and third party contractors in order to make improvements in the revenue cycle.
• Develops an in-depth understanding of assigned customer base as it relates to revenue cycle, and technologies and processes that impact revenue cycle tasks.
• Supports the development and implementation of training to enable adoption of changes in revenue cycle and to sustain improvements.
• Supports the identification of specific areas of improvement within GECB; helps analyze and provides input on prototypes and testing of changes based on in-depth understanding of customer base and their needs.
• Travels to physician practice locations within the greater Houston area to observe and assist with customer needs.
• Builds strong relationships with all facets of the organization related to revenue cycle operations. Becomes a trusted partner for all parties involved with deep departmental knowledge.
• Performs other duties as assigned.

Certification/Skills

None

Minimum Education

Bachelor's Degree in preferably in Healthcare Administration, Business Administration or related required

May substitute required education with equivalent years of experience beyond the minimum experience requirement.

Minimum Experience

3 years of revenue cycle experience, including AR Follow Up, Registration, Scheduling, Eligibility, Insurance Verification (Full Benefits Review), Authorizations, and any revenue cycle patient or payer focused tasks. These skills would preferably have been obtained in an academic physician practice environment required

Physical Requirements

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position.

Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement

Employees must permanently reside and work in the State of Texas.