Location: Remote, North Carolina, USA
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
The Analytical Services Division is seeking an exceptional global commercial leader to accelerate the next phase of growth for our Bioanalytical and Biomarker Laboratories business. Operating at the intersection of science, drug development and some of the world's most innovative biotech and pharmaceutical companies, this leader will shape and execute the global commercial strategy for a growing laboratory services business with approximately $400M in annual authorizations/bookings.
Reporting to the Vice President, Global Head of ASD Commercial, you will serve on the Bioanalytical business leadership team and the ASD Commercial leadership team. You will lead a global commercial organization and partner closely with laboratory operations to deliver profitable growth, strengthen customer relationships and build the commercial capabilities required for continued expansion in the United States, Europe and APAC.
This mandate extends beyond delivering the number. You will evolve the organization from reactive opportunity fulfillment toward proactive, insight-led demand generation - building a high-performing culture that combines customer intimacy, commercial discipline, scientific credibility and enterprise collaboration.
How will you make an impact
You will enable our customers to make the world healthier, cleaner and safer by connecting their drug-development needs with world-class bioanalytical and biomarker laboratory capabilities. Your leadership will help clients advance life-changing therapies more quickly while creating sustainable, profitable growth for ASD and Thermo Fisher Scientific.
What will you do
Set and execute global commercial strategy. Translate divisional and business-unit strategy into clear market, customer, portfolio and geographic priorities. Deliver authorization, revenue, market-share and profitability objectives through disciplined execution.
Transform the commercial model. Move the organization from reactive opportunity fulfillment toward proactive demand creation, strategic account development and insight-led customer engagement. Establish the behaviors, capabilities and operating mechanisms required to sustain the change.
Build a world-class commercial organization. Lead, develop and inspire a global team of commercial leaders and business-development professionals. Raise the talent bar, strengthen succession, build critical capabilities and create a culture of accountability, inclusion, collaboration and continuous improvement.
Build strategic customer partnerships. Serve as executive sponsor for priority biotech and pharmaceutical customers. Deepen senior-level relationships, understand evolving development priorities and translate customer insight into differentiated solutions, flexible commercial models and durable partnerships.
Drive commercial excellence. Establish rigorous pipeline, forecasting, account-planning, segmentation, pricing/value and performance-management disciplines. Use data and market intelligence to improve decision quality, resource deployment and predictability of results.
Shape market and portfolio choices. Partner with Operations and other leaders to translate customer, competitor and market insights into portfolio positioning, investment priorities, capacity decisions and new growth opportunities.
Lead through the enterprise. Build an exceptional Commercial-Operations partnership and mobilize Finance, Marketing, Corporate Accounts, CRG Commercial and broader Thermo Fisher capabilities to deliver integrated customer solutions and enterprise value.
Expand global reach. Strengthen the commercial model and organizational capability required to capture growth in Europe, APAC and other priority markets while maintaining strong execution in established markets.
Model executive leadership. Represent ASD with customers and colleagues at the highest levels; make timely, high-quality decisions amid ambiguity; communicate with clarity; and demonstrate Thermo Fisher Scientific's values - Integrity, Intensity, Innovation and Involvement.
What will success look like
- Deliver the Bioanalytical and Biomarker Laboratories commercial plan while improving pipeline quality, forecast accuracy and profitable revenue conversion.
- Establish a clear global commercial strategy, customer segmentation and account priorities that create sustainable demand and above-market growth.
- Build an effective Commercial-Operations operating model with shared priorities, transparency and accountability.
- Strengthen the global commercial organization, with clear capability, talent and succession plans and demonstrable improvement in team performance.
- Deepen executive relationships with priority biotech and biopharma customers and expand strategic partnerships.
- Build the commercial capabilities required to support growth in Europe and APAC and unlock cross-CRG / Thermo Fisher opportunities.
How will you get here
Essential Experience
Significant progressive commercial leadership experience in life sciences, pharmaceutical services, CRO, laboratory services or another complex scientific/technical B2B environment; experience leading across multiple geographies.
Demonstrated record of accelerating profitable growth and transforming commercial organizations, including shifting teams toward proactive demand creation, strategic account development and disciplined commercial execution.
Proven ability to lead leaders, build high-performing teams, strengthen organizational capability and develop successors.
Executive-level customer leadership experience with complex global customers; ability to convert customer insight into differentiated strategies, solutions and partnerships.
Demonstrated success influencing across business units and functions without relying on direct authority, particularly across Commercial, Operations, Finance and technical/scientific organizations.
Strong commercial and financial acumen, including pipeline and forecasting discipline, pricing/value, portfolio economics and the ability to translate strategy into profitable growth.
Preferred Experience
- Experience in bioanalytical, biomarker or other regulated laboratory services and familiarity with drug-development and clinical-trial environments.
- Bachelor's degree with (15+yrs experience required including at least 7yrs management experience)
- Experience serving biotech and pharmaceutical customers across early- and late-stage development.
- Experience scaling or expanding commercial organizations in Europe and/or APAC.
- Comfort operating in an matrixed, global enterprise and using CRM, analytics and digital commercial tools to improve execution.
- In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Leadership Attributes
- Strategic thinker with an enterprise mindset and strong bias for action.
- Authentic people leader and talent developer who sets high standards and creates followership.
- Commercially rigorous, financially fluent and comfortable making choices amid complexity and ambiguity.
- Exceptional communicator, collaborator and influencer with strong executive presence and customer credibility.
- Curious, externally oriented and able to connect scientific complexity to clear customer and business value.
- Travel 30%
Job description provided by Thermo Fisher Scientific.
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