Site Payments Associate II - FSP

Location: Remote, India

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Summarized Purpose

• Provides administrative, reporting, contractual and financial support to the department related to the
• processing of payments to investigative sites. Responsibilities include data compilation, issue/risk
• resolution, and ensuring adherance to contractual guidelines and country regulations.

Essential Functions

• Compiles data from multiple sources to generate payments to sites in

accordance with procedural documents and site contracts.

• Ensures adherance to country-specific regulations which affect and impact ability

to pay. Manages payment responsibilities and workflow to meet contracted

timelines and project deliverables.

• Builds and manages relationships with study sites and interface, on occasion,

with clients for payment-specific issues.

• Responds to study-related escalations and resolves payment-related findings.

Escalates project risks appropriately.

• Trains study teams on site payment processes, including setting expecations

around site payments' requirements and deliverables.

• May process investigator payments in middleware and financial system; manage

refunds, credit notes, late payment fees, pre-payments or investigator meeting

reimbursements.

• May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.

Education and Experience

Bachelor's degree preferred

2 to 4 Years of experience in Clinical Trial / Site Payment related experience is must required

Knowledge, Skills and Abilities

• Solid organizational skills and strong attention to detail
• Capable of handling multiple timeline sensitive tasks efficiently and effectively
• Flexible and able to reprioritize workload to meet changing project needs
• Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or

financial systems

• Capable of working independently and as a team member
• Sold communication skills, which includes English language (oral, written) and other languages would

be an advantage (where applicable)

• Capable of extracting pertinent information from study documentation such as protocol, contracts,

budgets, etc. and perform applicable data entry of said documents

• Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc.

for all aspects of project implementation, execution, and closeout

• Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency