Location: United States
The Sr. Product Manager is responsible for the long-term strategy and vision for a set of products as part of a broader portfolio. Sr. Product Managers collaborate heavily across other products, and with business stakeholders to prioritize and sequence work to optimize the customer experience. Product Managers are accountable for ensuring the product roadmap is in line with customer and stakeholder expectations and has measurable KPIs. They are also accountable to ensure that business outcomes and KPIs are achieved.
Sr. Product Managers work closely with several key partners including business capability owners, other Product Managers and Product Owners within their product group who articulate, translate, and execute the product strategy and vision through tactical strategies and solutions. Product Managers are expected to mentor and guide Product Owners in developing their skills. A strong collaborative relationship, including the right alignment and regular, transparent communication between Product Manager and Product Owner, will help ensure both roles deliver on their goals.
The Sr Product Manager typically has more experience in product management, and as such likely manages a complex product portfolio with greater scope and impact. The play a key role across product stakeholders to actively engage, develop, coach, and influence product team operations and practices.
This role is part of Thrivent's Enterprise Data Products organization and is responsible for defining strategy and vision for a portfolio of enterprise data products supporting Corporate Functions including Operations, Risk, Compliance, HR, Legal, and other shared services. The Sr Product Manager partners across business and technology organizations to identify opportunities, prioritize investments, define measurable outcomes, and ensure data products deliver meaningful business value through analytics, operational decision-making, governance, and AI-enabled experiences.
Enterprise Data Products at Thrivent are focused on creating trusted, reusable, and measurable data products that enable analytics, operational decision-making, governance, and AI-powered experiences across the enterprise.
DUTIES & RESPONSIBILITIES
Responsible for the long-term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions
Consistently and iteratively ensures that business strategies are being executed through product roadmaps
Leads team collaboration to manage and prioritize product roadmap and releases across multiple products
Collaborates to resolve conflicts in a constructive manner when they arise
Accountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objective
Identifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value. Facilitates conversations and coaching with product teams and relevant stakeholders to address gaps and necessary improvements to delivering specific KPIs
Ensures outcomes on the roadmap fit within capacity constraints and are prioritized and sequenced in order to maximize value to the customer. Is available to consult on broader roadmap objectives with business and technology partners. Leans into prioritization and tradeoff discussions across stakeholder groups to effectively manage decisions associated with product roadmaps
Engages with customers and users on a regular basis to uncover implicit and explicit needs, and translate to product hypothesis which are tested and refined to deliver solutions
Collaborates across product teams to develop and roll out operational plans. Facilitates conversations across product teams to ensure alignment. Coaches team members on effective product management and agile techniques to help mature the abilities of the entire team
Researches and identifies industry best practices and trends to increase effectiveness
Acquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management. Leverages knowledge to coach product teams to operate effectively
Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable
Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
Job description provided by Thrivent.
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