Systems Analyst

• Location: Charlotte NC - 600 S Tryon St.
• The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
• If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary

Regular

Language Fluency: English (Required)

Work Shift

1st Shift (United States of America)

Please review the following job description

• Member of engineering team supporting CRC Specialty, CRC’s brokerage business.
• Support internal facing web applications that helps our producers better support and service our retail agency partners.
• Focus is on working with product owners to translate business requirements into actionable user stories for UI designers and developers.
• Requirements work targeted at both existing and new capabilities.
• Applications are built on Microsoft stack, including Microsoft Azure and OpenAI.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Required Qualifications

• Bachelor degree or equivalent experience to include six years of information technology experience with significant experience in software development
• Four years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality
• Management Experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements
• Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies
• Ability to interact with management, business staff, ADS and DTS personnel in order to gather, compile and exchange information on work requests/project requirements and negotiate disputes effectively
• Strong presentation, verbal and written skills
• Ability to manage multiple concurrent projects, activities and tasks under time constraints
• Ability to effectively interface with staff at all levels and resolve conflicts
• Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment
• Excellent facilitation and organizational skills
• Strong critical and analytical thinking and problem-solving skills
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Understand core systems, applications and technical platforms

Preferred Qualifications

• An understanding of current trends in technology
• Ability to read, analyze and interpret technical data
• Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification
• Proficient in the use of Microsoft Visio

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match.

CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the LawPay Transparency Nondiscrimination ProvisionE-Verify