Responsibilities
TikTok Shop is a content e-Commerce business utilising international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-Commerce and short video content e-commerce.
Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are looking for passionate and talented people to join our product and operations team, to build an e-Commerce ecosystem that is innovative, secure and intuitive for our users and brands.
Governance Service is a global team responsible for ensuring a safe and trustworthy marketplace for buyers, sellers and creators. We work on risk detection, fairness and sustainability of the e-Commerce ecosystem, content and product quality, and friction-free experiences.
Responsibilities
- Own the architecture and technical direction of a defined sub-domain within TikTok Shop governance, covering both business systems and foundational platforms.
- Understand complex business scenarios, identify long-term system issues, define technical evolution plans, and drive critical projects from goal decomposition through delivery and review.
- Design scalable and maintainable systems, balancing business delivery, platform development, system reliability and long-term maintainability.
- Lead the evolution from business-specific solutions to reusable platform capabilities, making clear trade-offs between common capabilities and short-term customisation.
- Continuously improve existing systems by addressing architectural weaknesses and improving performance, stability and scalability.
- Apply AI to engineering systems or real business problems, and integrate AI coding tools into development, testing, refactoring, troubleshooting or documentation workflows.
- Work across teams and regions to deliver complex, long-running or high-uncertainty projects.
Minimum Qualifications
- Experience in e-commerce, B2B or complex business platforms, with an understanding of the complexity created by multiple roles, workflows and collaborating systems.
- Experience as the owner of a core system or critical platform capability, with the ability to clearly explain system boundaries, architectural trade-offs and long-term evolution.
- Bachelor's degree or above in Computer Science, Information Technology, Software Engineering or a related discipline.
- Proficiency in at least one programming language, such as Golang, Python or Java, with solid knowledge of data structures, algorithms and common design patterns.
- Familiarity with the design principles of highly available, high-concurrency and high-performance distributed systems, including common storage systems and middleware.
- Proficiency with AI coding tools and the ability to incorporate them into day-to-day engineering work.
Preferred Qualifications
- Hands-on experience applying AI to business workflows, intelligent operations, engineering productivity or technical governance, with a clear understanding of implementation boundaries and outcome validation.
- Experience working across countries, languages or regions, with practical exposure to cross-market differences.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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