Public Policy Manager: Strategic Engagement - Advocacy (AMS) - Public Policy

Responsibilities

The Americas Public Policy team represents the company with governments, policymakers, NGOs, think tanks, nonprofits, and opinion leaders across North and South America. We advocate for the company on high-profile political, legislative, and regulatory issues, and help external audiences understand how our products work and the safeguards behind them.

Policy in the Americas is made at national, state, and local levels at once, which means the same issue can be live in a dozen places on different timelines.

You will take part in some of the most important policy conversations shaping the internet, with direct impact on how users, creators, and communities across the region experience our platforms.

We are looking for a politically savvy, relationship-driven manager to build and lead our seller and creator advocacy work, mobilizing sellers and small businesses to share how the platform supports their growth and drives economic impact with key opinion leaders. You will help build and manage a network of seller and creator advocates, bring them to state capitols and major events for legislative meetings, panels, and activations, and prepare them to tell their stories effectively.

The role sits at the intersection of government relations, campaigns, and the business, and partners across public policy, communications, and e-commerce teams. The ideal candidate combines strong relationship management and storytelling with sound judgment and the ability to plan and execute advocacy events in a fast-moving environment.

This is a highly collaborative, on-site role that requires five days per week in the office located in Washington, D.C.

Responsibilities

• Grow the seller and creator advocacy program by identifying and onboarding participants and building strong relationships with small business owners, sellers, and creators from diverse backgrounds who can speak to the platform's economic impact.
• Serve as the primary point of contact for a portfolio of sellers participating in TikTok Shop's Small Business Advocacy Program.
• Partner with Americas Public Policy teams to integrate seller stories into campaigns, events, and policy engagements that highlight TikTok Shop's impact on businesses and communities and advance policy priorities.
• Plan and execute advocacy programs and events that connect creators, small business owners, and sellers with policymakers. Support TikTok's presence at conferences and convenings, including booths, product demonstrations, and interactive activations.
• Develop briefing materials, playbooks, and repeatable processes to scale the program, and support research and storytelling that demonstrate TikTok's impact on small businesses.
• Manage event budgets, vendors, and logistics, and track participation, outcomes, and follow-up actions.

Minimum Qualifications

• Bachelor's degree in Political Science, International Affairs, Public Policy, Public Affairs, Communications, Business, or a related field, or equivalent practical experience.
• Minimum 3 years of experience in public policy, government relations, political campaigns, public policy-focused communications, advocacy, or community engagement.
• Working understanding of the current political environment and federal, state, and local legislative processes, as well as the creator economy and/or the small business and e-commerce landscape.
• Excellent communication and relationship-building skills, with the ability to earn trust with a diverse range of external partners and work effectively across cross-functional teams and senior leadership.
• Strong project management and organizational skills, with the ability to manage multiple events, campaigns, and workstreams simultaneously and drive results with limited oversight.
• Sound judgment, discretion, and professionalism when handling sensitive policy matters and confidential information.
• Ability to travel frequently and work occasional evenings and weekends in support of priority events.

Preferred Qualifications

• Experience in grassroots mobilization and advocacy, or political and community organizing, on a campaign, at a trade association or nonprofit, or in-house on a corporate public policy team.
• Experience working with content creators, small businesses, or online sellers, and a working understanding of the content creation process on TikTok, including its content creation features and tools, and TikTok Shop.
• Experience building and sustaining a network of external advocates, partners, or volunteers and keeping them engaged over time.
• Experience planning policy events such as fly-ins, advocacy days, in-district meetings, conference panels, or booth activations involving external stakeholders.

Job Information

【For Pay Transparency】 Compensation Description (Annually) - Washington, DC

The base salary range for this position in the selected city is $ 87480 - $ 162000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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