Backend Software Engineer - Global E-Commerce Governance Business

Responsibilities

Global E-commerce is a discovery-driven e-commerce business, working to become a destination for users to discover and buy good products at affordable prices. We build a shopping experience that feels tailored to each user, and a platform merchants can rely on across live and short-video commerce.

The Product Governance and IPR team builds the systems that keep listings authentic, compliant, and accurately presented, and that keep intellectual property respected across the marketplace. Our work spans two connected areas. Product governance covers detecting counterfeit, prohibited, and low-quality listings, enforcing product information quality, and meeting regulatory requirements across global markets. IP protection covers proactive infringement detection, rights-holder tooling, and notice-and-takedown workflows aligned with legal frameworks including the DMCA and the EU DSA.

Together, these systems screen hundreds of millions of listings using rule engines, ML models, and LLM-based review.

You will build the systems that keep the marketplace trustworthy, protecting buyers from counterfeits, respecting IP rights, and meeting regulatory requirements across global markets.

TikTok Shop is a content e-Commerce business utilising international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-Commerce and short video content e-commerce.

Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are looking for passionate and talented people to join our product and operations team, to build an e-Commerce ecosystem that is innovative, secure and intuitive for our users and brands.

Governance Service is a global team responsible for ensuring a safe and trustworthy marketplace for buyers, sellers and creators. We work on risk detection, fairness and sustainability of the e-Commerce ecosystem, content and product quality, and friction-free experiences.

Responsibilities

• Develop and maintain core systems of the human moderation platform within TikTok Shop governance, including review configuration and task scheduling.
• Participate in the platform architecture upgrade and business scenario migration, delivering modules from design through launch.
• Improve system stability and engineering efficiency through automation and tooling.
• Apply AI coding tools in development, testing and troubleshooting workflows.

Minimum Qualifications

• Bachelor's degree or above in Computer Science, Software Engineering or a related discipline.
• Backend development experience in e-Commerce or complex business platforms.
• Proficiency in Go or Java, with solid knowledge of data structures, algorithms and common design patterns.
• Experience building and operating production services, with an understanding of availability, performance and maintainability.
• Proficiency with AI coding tools and the ability to incorporate them into day-to-day engineering work.

Preferred Qualifications

• Experience with configuration platforms, low-code systems or template engines.
• Hands-on experience applying AI to engineering productivity or business workflows.
• Experience working across countries, languages or regions.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Apply to this job