Senior Safety Evaluation Operations Associate - TikTok Safety Product

About the Team

The Safety Product (or Platform Responsibility) team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.

Responsibilities

• Risk Research & Investigation: Conduct in-depth investigations into external incidents and signals identified across TikTok to understand how safety risks emerge, spread, and reach users. Identify recurring risk patterns and translate findings into clearly defined, testable research questions.
• Safety Evaluation Framework Development: Design scenario-based safety evaluation benchmarks grounded in real-world user experiences. Define user personas, behavioral journeys, environmental conditions, and expected safety outcomes to develop reproducible test cases and consistent, objective evaluation criteria.
• Adversarial Testing & Risk Assessment: Design and execute exploratory, adversarial, and cross-platform safety evaluations to assess TikTok's effectiveness in preventing harm and protecting users. Identify vulnerabilities, potential failure points in existing safeguards, and edge cases involving legitimate user behavior.
• Evaluation Methodology & Continuous Improvement: Continuously refine evaluation scenarios, test cases, and methodologies to keep pace with evolving risk patterns, evasion techniques, and user behaviors. Maintain standardized benchmarks alongside exploratory test cases to ensure evaluation coverage, comparability, and reliability.
• Cross-functional Collaboration & Risk Mitigation: Partner with Policy, Product, Engineering, Data, and Operations teams to translate research and evaluation findings into actionable risk mitigation recommendations. Drive cross-functional safety initiatives and conduct follow-up evaluations to measure the effectiveness of implemented improvements.

Minimum Qualifications

• Bachelor's degree or above, with at least 2 years of relevant professional experience. Backgrounds in risk identification, content safety and moderation, risk strategy, red teaming, model evaluation, investigative research, or journalism are welcome.
• Good investigative and analytical skills, with the ability to identify and diagnose complex problems, develop actionable solutions, prioritize improvements, and drive issue reproduction, implementation, and effectiveness measurement.
• Good interest in internet products and awareness of emerging AI technologies and industry trends. Familiarity with leading generative AI products, such as ChatGPT and Gemini, is expected; hands-on experience with AI model training or evaluation is a plus.
• Good analytical mindset and data literacy, with the ability to identify patterns, synthesize findings, generate actionable insights, and proactively drive problem resolution.
• Solid understanding of online community safety, with strong risk awareness and a sense of responsibility. Ability to proactively identify potential safety risks, content-related issues, and operational gaps, and develop practical mitigation strategies.
• Professional proficiency in written and spoken English, with the ability to communicate and collaborate effectively in an English-speaking work environment.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Apply to this job