Sr Analyst, Commission

Location: Overland Park, Kansas

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

*This position is required to work on site 3 days a week. It is not available for remote opportunity.*

The Sr Analyst, Commissions role is essential for ensuring accurate and efficient commission payouts through day-to-day operational support, issue resolution, and process analysis and improvement within commission operations. It primarily involves supporting commission operations through research and resolution of commission-related inquiries, analyzing issues, and identifying process improvements to enhance operational effectiveness.

The role is distinguished by its responsibility to liaise between internal partners including systems, testing, reporting, and human resources compensation design, while serving as a key point of contact for frontline support teams. Success is measured by the accuracy of commission payouts, timely resolution of issues, and effective collaboration across functions. The work directly impacts organizational financial accuracy and supports employee compensation satisfaction through reliable commission management.

Responsibilities

• Analyze commission processes and support day-to-day commission operations, with a primary focus on researching and resolving commission-related inquiries, identifying improvements and ensuring accurate commission payouts
• Lead and support projects related to commission operations to enhance process efficiency
• Serve as a liaison between frontline support teams, internal partners including systems, testing, reporting, and compensation design teams
• Validate system data loads and commission payouts, conducting impact assessments and researching and resolving payout issues, including exception-based adjustments and inquiries
• Provide analytical support to management and program teams, including research and resolution of commission-related inquiries and identification of trends to inform process improvements.
• Also responsible for other duties/projects as assigned by business management as needed