TOPdesk is an international software company that develops service management software for organizations across a wide range of industries. Founded over 30 years ago, we have grown to more than 700 colleagues across 8 countries, serving millions of users worldwide. We help organizations deliver better services through our software and expertise.
Your environment
This is a hybrid role based in Kaiserslautern, Germany, with remote work possibility. You will be part of a European channel team, where each channel manager drives their own region. In the DACH market you will share ownership with your colleagues, as you join a team of two. Together you will create the plan and structure to grow the region, working alongside colleagues from Sales and Marketing.
Your focus: winning new partners and making them successful quickly.
Acquiring new channel partners (VARs, MSPs, system integrators) in the DACH market
Building a strong partner pipeline through active outbound outreach
Managing the partner signing process
Onboarding and activating new partners, including training and go-to-market
Delivering structured trainings and product onboarding
Supporting co-selling, co-marketing, and opportunity development
Bachelor’s degree or higher highly preferred
Extensive experience (approximately 5 to 7+ years) in channel sales, partner management, or B2B sales within the SaaS sector
Proven track record in partner acquisition (hunter mentality)
Experience working with VARs, MSPs, or system integrators
An existing network of channel partners in the DACH market is a strong advantage, as is experience at a competitor in the ITSM space
Experience in IT Service Management (ITSM), particularly ITIL and service management processes, is an advantage
Structured, goal and KPI oriented way of working
Strong communication and negotiation skills
Willingness to travel within the DACH region
Fluent English and German
What we offer you
- Job security: Permanent employment contract
- Remote work: Option to work up to 100% remotely
- Compensation: Holiday bonus, special payments, monthly tax-free benefits in the form of a Mastercard, corporate benefits
- Vacation: 30 days of annual leave
- Onboarding: Comprehensive onboarding program and structured training with a dedicated buddy
- Family friendliness: Flexible parental leave arrangements, family-friendly leadership, support for caregiving responsibilities
- Culture: Informal “du” culture, open and collaborative work environment in an international setting
- Development: Individual training opportunities, language learning platform Babbel, and e-learning platform Udemy
- Health & well-being: OpenUp, Wellhub, and in-office massages
- Mobility: Free parking, bicycle parking, bike leasing, and a public transport ticket
- Competitive salary starting at annual 120.000 EUR | 140.000 EUR OTE (70% base / 30% variable)
Job description provided by TOPdesk.
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