Service Scheduler

You excel at connecting the dots as a problem solver, ensuring the seamless delivery of reliable services from beginning to end.

You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight and knowledge without losing sight of your work-life balance or wellbeing.

In this role, you'll

Join our Planning, Integration and Passenger division in Network Planning for Metropolitan Sydney public transport. You will build and optimise integrated, efficient network solutions across bus, ferry and light rail services. You will support service outcomes in a complex, multi-disciplinary environment balancing evolving customer demand with operational considerations and broader policy objectives.

The position harnesses scheduling and planning systems to optimise networks, maximise resource efficiency, and improve integrated customer outcomes. You will use enterprise scheduling tools such as HASTUS, transit planning programs like Remix and other geospatial systems as required.

You will assess service patterns, operating requirements, demand trends and network performance to develop practical and evidence-based service planning solutions, collaborating with operators, infrastructure partners and internal stakeholders to translate strategic priorities into deliverable service concepts.

This is a permanent full-time position based at the Milsons Point office, with the flexibility to work from other Transport for NSW offices and from home for up to 50% of working time.

For more detailed information on this position, it’s responsibilities and business unit, view the role description and information pack

About you

Your analytical, scheduling and stakeholder collaboration skills, formed across transport planning, scheduling, infrastructure, logistics or data-driven operational environments, will see you excel in developing and validating service plans, overcoming network constraints and bringing structured, data-led approaches to deliver reliable and customer-focused service outcomes.

You may come from a passenger transport operator, government agency, transport consultancy or similar environment, with experience in bus, ferry, light/heavy rail or integrated transport networks.

You're recognised as a collaborative problem solver, skilled at translating data and operational requirements into effective timetable and service solutions, experienced in working across complex, matrixed environments with multiple stakeholders, using planning tools, data analysis and strong communication skills.

You can confidently communicate complex scheduling risks to senior stakeholders and are skilled at facilitating workshops to align diverse project teams and delivery groups.

You are comfortable working across different types of initiatives and bringing together multiple schedules, priorities, and dependencies into a clear integrated view.

To succeed in this role, you will also need demonstrated experience in project and stakeholder management as well as relevant tertiary qualifications or equivalent experience.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

This is an in-person, on-site role.

Apply today

Applications close 11:59 PM, Thursday 22nd October 2026

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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