Senior Demand & Engagement Analyst

You’re excited by opportunities to explore your potential and try something new.

If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.

In this role, you'll

As the Senior Demand & Engagement Analyst, you'll act as a trusted advisor to business and technology stakeholders, helping identify, prioritise and deliver high-value data, analytics and AI initiatives. You'll work at the intersection of strategy, business engagement, data governance, architecture and delivery, ensuring investment is focused on the opportunities that create the greatest value for the organisation.

Key responsibilities include

• Managing the enterprise demand pipeline and prioritising data, analytics and AI initiatives.
• Partnering with business stakeholders to capture, assess and shape opportunities.
• Conducting feasibility and value assessments to support investment decisions.
• Coordinating quarterly planning and prioritisation activities.
• Connecting business, architecture, governance, engineering and delivery teams to drive successful outcomes.
• Supporting the adoption of data-driven decision making across the organisation.
• Measuring and communicating the value delivered through data and AI initiatives.
• For more information on this position and business unit, view the role description and information pack.

About you

We're looking for a strategic thinker who combines strong stakeholder engagement skills with a solid understanding of data and analytics delivery.

You'll bring

• Experience managing demand pipelines, portfolios or programs of work in data, analytics, digital or technology environments.
• The ability to assess initiatives based on value, impact and strategic alignment.
• Strong stakeholder management, influencing and communication skills.
• Experience working across business, technology and data teams to deliver complex outcomes.
• A passion for driving organisational change and embedding evidence-based decision making.
• Strong problem-solving, planning and prioritisation capabilities.
• Relevant tertiary qualifications in Information Technology, Data Science or a related field.
• Exposure to data strategy frameworks and modern analytics environments.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Thursday 12 November 2026.

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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