Observability Forward Deployed Engineer

Location: Charlotte, NC

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Regular or Temporary

Regular

Language Fluency: English (Required)

Work Shift

1st shift (United States of America)

Please review the following job description

Seeking an experienced engineer with a strong software development background and a passion for observability, automation, and platform engineering. This role is responsible for designing, developing, and enabling enterprise observability capabilities through code, leveraging OpenTelemetry, APIs, automation frameworks, and modern monitoring platforms.

The ideal candidate is a hands-on developer who understands distributed systems, cloud-native architectures, and application performance monitoring. They will partner with application teams to implement telemetry standards, automate observability onboarding, develop integrations, and create scalable solutions that improve visibility, reliability, and operational resilience across the enterprise.

Key Responsibilities

• Develop and maintain observability solutions using modern programming languages and automation frameworks.
• Design and implement OpenTelemetry instrumentation, collectors, and telemetry pipelines.
• Build APIs, integrations, and self-service capabilities that simplify monitoring adoption.
• Create automation to manage monitoring configurations, maintenance windows, alerting, and platform onboarding.
• Partner with application teams to embed observability into the software development lifecycle.
• Develop dashboards, analytics, and monitoring-as-code solutions that improve operational visibility.
• Contribute to platform engineering initiatives focused on reliability, scalability, and operational excellence.
• Drive adoption of observability standards, telemetry contracts, and engineering best practices

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

Additional Locations: Atlanta GA - 303 Peachtree Center Avenue - Garden Offices, Raleigh NC - 3201 Beechleaf Court