TSMC Technology/Software

System Administrator - IT Support & Datacenter (m/w/d)

Dresden, Germany In person Full-time

As a System Administrator - IT Support & Datacenter at our Dresden location, you will ensure the smooth operation of our IT infrastructure. You will work directly at the interface between a state-of-the-art data center and highly automated manufacturing. Your expertise is needed here: you will assist with hardware replacement in the data center, set up end-user devices for our teams, and ensure that highly automated production systems are securely integrated into our network.

Through your work in a 24/7 shift model, you contribute directly to ensuring that our chip production never stands still. If you have a practical, hands-on mentality, an innate passion for IT, and want to be part of a special greenfield project, this is your chance for a career in the semiconductor industry. IT Support in Semiconductor Manufacturing: Practical IT support directly in the fab, such as security checks and virus scans on production equipment prior to their network integration.

Incident Management: Rapid response to system alerts according to standardized processes (SOPs) as well as escalation of complex IT problems to the respective IT specialists. Data Center & Hardware Maintenance: Performing physical maintenance work in the data center as well as replacing defective hardware components (e.g., hard drives, RAM, power supplies, fans) in server and storage systems. IT Infrastructure Support: Monitoring and supporting the daily operation of our IT infrastructure (Windows/Linux servers, VMware, Kubernetes, and backup systems).

User Support (Service Center): Trusted point of contact for our employees regarding IT questions (setup of laptops/smartphones, software installations, and troubleshooting via phone, email, and chat). Ensuring 24/7 Operation: Participation in a continuous shift model to ensure the smooth IT operation of the fab around the clock. Must Have Education : Successfully completed training as an IT specialist for system integration, or a comparable qualification.

Professional Experience: Initial experience in IT support, data center operations, or system administration. Technical Skills: Knowledge of Windows and Linux operating systems, network fundamentals, and a strong passion for hardware troubleshooting. Languages: Fluent German and good written and spoken English skills. Personality: Practical, solution-oriented way of working, resilience, and willingness to work in 24/7 shift rotations.

Nice to Have Initial experience with virtualization (e.g., VMware, Kubernetes). IT certifications (e.g., CompTIA A+, CCNA, Linux/LPI). Basic knowledge of Mandarin is a plus. Security & Perspective: A permanent employment contract and career advancement opportunities in one of Europe's leading semiconductors fabs. Company Pension Plan & Financial Benefits: We support your financial well-being with our robust company pension plan.

As an ESMC employee, you also benefit directly from TSMC’s performance through an exclusive Employee Stock Purchase Plan (ESPP). Relocation Support for Dresden: Moving for us? We’ll provide you with all the support you will need for your relocation and your start in Dresden. Training & Development: At the TSMC Newcomer Training Center, gain a deeper understanding of the processes involved in operating complex semiconductor equipment through unique hands-on training, while you continuously expand your knowledge.

Health & Well-Being: An annual budget for your health and well-being (e.g., for sports classes, massages, or relaxation) helps you stay fit. Meals & Transportation: Enjoy a daily meal allowance as well as a subsidized public transportation (e.g., for the Deutschlandticket). Please upload your CV in English.

Job description provided by TSMC.
View the original posting