Associate Director Annual Giving and Volunteer Engagement

Overview

The Office of Alumni Engagement and Annual Giving builds lifelong relationships between Tufts University and its alumni by creating meaningful opportunities to connect, engage, volunteer, and give.

What You'll Do

The Associate Director, Annual Giving and Volunteer Engagement leads the recruitment, training, engagement, and stewardship of more than 150 alumni volunteers, with a particular focus on reunion and class volunteers. The role develops and executes volunteer engagement and fundraising strategies, cultivates future volunteer leaders, and partners closely with Alumni Engagement and Development colleagues to increase alumni engagement and philanthropic support.

The Associate Director leads volunteer efforts supporting key annual giving initiatives, including #TuftsGivingTuesday, Reunions, and fiscal year-end campaigns. The position also develops volunteer training and communications, is responsible for program operations, reporting and analysis, data management, and serves as the primary program lead for the GiveCampus volunteer management platform.

CLASS VOLUNTEER PROGRAM

Program Strategy Development and Implementation

With the Director of Annual Giving and Volunteer Engagement, develop and implement strategies to foster program growth.

REUNIONS VOLUNTEER PROGRAM

Volunteers in this role serve as both engagement and fundraising volunteers, with a dual goal of driving attendance at Reunions and giving in honor of the milestone.

Reunions Volunteer Recruitment, Management and Stewardship

• Recruit, engage, train, and steward volunteers for two Reunions classes, building active committees focused on engagement, event attendance and giving.
• Identify, create, and manage relationships with key Reunions volunteers.
• Provide volunteers with necessary resources and training, including use of volunteer platform, to effectively engage classmates and achieve Reunions fundraising goals.
• Identify volunteers who may be appropriate for special opportunities (i.e. presenting on alumni panels, volunteer profiles or significant philanthropic potential).
• Staff Reunions weekend to ensure event success and positive volunteer experience.

Reunions Fundraising Strategy and Solicitation

• Solicit volunteers and key alumni in assigned classes, including leadership annual fund level asks.
• Monitor outreach and fundraising results for assigned classes, adjusting strategy as needed.

VOLUNTEER SUPPORT OF FUNDRAISING INITIATIVES

#TuftsGivingTuesday Fundraising Volunteers

• Responsible for created and executing a parallel path for athletics volunteers on #TuftsGivingTuesday, and partner with athletics development staff and coaches.
• Develop and implement strategies to drive volunteer outreach and giving on #TuftsGivingTuesday, particularly leveraging the gamification elements driven by the GiveCampus social fundraising platform.
• Organize and lead two volunteer outreach calls to share campaign goals and plans in support of volunteer fundraising efforts.

Other Fundraising Initiatives

• Coordinate two all-volunteer calls to provide volunteers a “VIP” experience that incorporates updates from Tufts and information about their roles as volunteers.
• As appropriate, mobilize and train volunteers for peer-to-peer outreach for calendar year end, spring fundraising, and fiscal year end campaigns.
• Monitor volunteer activity and campaign results, using performance data to identify opportunities to strengthen future fundraising efforts.

STAFF LEAD, VOLUNTEER MANAGEMENT PLATFORM

Lead the strategic management of GiveCampus volunteer management tool, including: platform maintenance, template creation, troubleshooting, continuous improvement, and annual evaluation to support program growth.

What We're Looking For

Please include a cover letter with your application

Basic Requirements

Preferred Qualifications

Experience in annual giving

• Must be responsive and service-oriented to internal (Faculty, Administrators, Staff, etc.) as well as external constituents (alumni, donors, etc.)
• Familiarity with Access and Advance (or comparable donor and information management system)
• An aptitude for and commitment to learning new systems and applications

Pay Range

Minimum $74,000.00, Midpoint $92,500.00, Maximum $111,000.00

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.