Unilever Retail & E-commerce

Site Communications, Events and Engagement Specialist

United Kingdom Hybrid Full-time

Location: Port Sunlight Factories

Job Title: Site Communications, Events and Engagement Specialist

Location: Port Sunlight Factories (Site based)

We are looking for a creative, organised and influential Communications, Events and Engagement Specialist to shape how colleagues experience Port Sunlight Sourcing Units. The role will lead an integrated site approach to communication, recognition, engagement and events across Home Care and Personal Care, turning business priorities into clear, inclusive and engaging experiences.

JOB PURPOSE

Lead the communications, events and employee engagement agenda for Port Sunlight Sourcing Units, building on the activities delivered today while increasing strategic ownership, governance and measurable impact. The role will report to the Site HRBP but partner with site and factory leadership, HR and functional teams to connect colleagues with business priorities, strengthen site culture and deliver high-quality communications and experiences.

RESPONSIBILITIES

Communications

  • Own and deliver an integrated communications and engagement plan for Port Sunlight Sourcing Units, aligned to site strategy, operational priorities and the employee experience.
  • Translate complex business, people, safety and operational updates into clear, timely and accessible communications for factory-based day and shift colleagues.
  • Create and manage content across site email, newsletters, noticeboards, digital screens, internal platforms, website and approved social channels, maintaining a consistent Unilever and Port Sunlight voice.
  • Act as communications adviser to site leadership, providing challenge, editorial judgement and practical plans for announcements, campaigns and change activity.
  • Maintain the forward communications and events calendar, prioritising activity, identifying clashes and ensuring leaders and stakeholders are prepared.
  • Create high-quality written and visual content using tools such as Canva, Adobe Creative Suite or equivalent, and maintain appropriate templates and standards.
  • Manage sensitive and urgent site communications calmly and accurately, working with HR, leadership, SHE, employee relations and functional experts as required.
  • Act as the conduit for wider communications, ensuring alignment and synergies with the Port Sunlight Campus, particularly on wellbeing and employee benefits matters.
  • Lead employer-branding activity for Port Sunlight Sourcing Units, working with HR, recruitment and communications partners to share authentic employee stories, strengthen the site’s external reputation and support attraction of diverse talent, including supporting the delivery of careers fairs, recruitment and assessment centres and other site-wide workshops.

Events

  • Lead the end-to-end design and delivery of site events, including leadership conferences, employee cascades, recognition and long-service events, employee celebrations, wellbeing initiatives, community activity and seasonal events.
  • Manage event governance, venues, suppliers, procurement, budgets, risk assessments, guest communications, accessibility and on-the-day delivery.
  • Manage the end-to-end organisation of site visits, including agenda development and coordination, venue and room arrangements, catering, visitor communications, and PPE and site-access requirements.

Employee Engagement

  • Own site recognition communications and coordination, ensuring awards and achievements are celebrated consistently and promptly.
  • Coordinate site-wide campaigns and colleague participation in wellbeing, inclusion, learning, community and volunteering initiatives.
  • Own and coordinate the Port Sunlight UniVoice Engagement Survey action plan, working with leaders and action owners to maintain momentum, track delivery and communicate completed actions and outcomes clearly, improving employee experience and colleagues’ perception that feedback leads to meaningful change.
  • Build a network of contributors and communication champions across Home Care and Personal Care to improve reach, relevance and two-way dialogue.
  • Measure channel reach, participation, feedback and engagement; use insights to improve content, events and colleague experience.

Community

  • Partner with the UK Communications team on community stakeholder communications.
  • Coordinate responses and escalation for community concerns and enquiries.
  • Build local relationships and ensure appropriate Unilever representation at relevant community events.

Key performance indicators

  • Delivery of the agreed annual communications, events, engagement and community plan to agreed scope, quality and timescales.
  • Communication-channel reach and engagement, including coverage of factory-based day and shift colleagues.
  • UniVoice actions completed on time, progress communicated regularly and improvement in relevant employee-experience measures.
  • Events, site visits and workshops delivered against objectives, attendance, feedback, budget and safety requirements.
  • Community concerns and enquiries acknowledged, coordinated, escalated and closed promptly.
  • Employer-branding and recruitment activity delivered against agreed attraction and candidate-experience measures.
  • Supplier and event expenditure managed within approved budgets and governance requirements.
  • Stakeholder satisfaction with the quality, timeliness and effectiveness of communications, events and engagement support.

ALL ABOUT YOU

Professional skills

Essential

  • Excellent written, verbal and visual communication skills, with strong editorial judgement and the confidence to advise and influence senior stakeholders.
  • Sound judgement when handling sensitive, urgent or confidential information, combined with excellent attention to detail and a commitment to accuracy.

Creative, audience-led approach to storytelling and campaign design, with the ability to turn operational and people topics into engaging content for a diverse, shift-based workforce

  • Strong project and event management capability, including planning, supplier coordination, procurement, budget control, risk management and delivery across competing priorities.
  • Data-informed mindset, able to gather feedback, monitor participation and channel performance, and translate insight into practical improvements.
  • Collaborative and inclusive working style, able to build trusted relationships across Home Care, Personal Care, HR, SHE, leadership teams, employee representatives and external partners.
  • Digital confidence with Microsoft 365 including copilot and content-creation tools such as Canva, Adobe Creative Suite or equivalent.

Experience required

Essential

  • Demonstrable experience leading internal communications, employee engagement, events or a closely related discipline.
  • Experience creating and delivering communications plans, campaigns, newsletters and leadership messages across multiple channels.
  • Experience managing events or engagement activity end to end, including suppliers, budgets, logistics, communications and delivery.
  • Evidence of independently prioritising a broad portfolio, influencing stakeholders and delivering through others.
  • Experience working in a complex organisation with multiple audiences; manufacturing, supply chain or another operational environment is strongly preferred.

Desirable

  • Experience of change communications, community partnerships, wellbeing or inclusion campaigns, recognition programmes, and measurement of communication or engagement effectiveness.

Travel

Primarily based at Port Sunlight Sourcing Units, with occasional travel to suppliers, external venues and other Unilever locations as required for events, collaboration and professional development.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.

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How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat.

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!

Job description provided by Unilever.
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