Sr. Manager Business Operations

Location: Bangalore, KA, India

What success looks like in this role

• Lead initiatives to drive GDC operational and facilities savings programs.
• Own the GDC savings program: Facilities, PO discipline, license reviews, travel expenses,
• Drive facilities review for potential Hyderabad consolidation
• Work with BUs to review Bengaluru space, seat utilization,
• Coordinate facilities reviews and work.
• GDC associate performance and operational assessment.
• Auto-Hub operations.
• Required qualifications
• Education: Bachelor's / Master’s degree in Business, Finance, Operations or a related field.
• Experience: 10-15+ years overall, including 5+ years managing cost-savings programs, facilities or business operations in a large, multi-site organization.
• Environment: Experience in a Global Delivery Center/ GCC/ IT services or BPO setting, working across multiple functions with large [around 5,000+ headcount] and matrix org set-up.
• Savings programs: Proven record of delivering quantified savings (for example facilities, procurement, licenses or travel), with targets, baselines and tracking.
• Facilities and space management: Experience with seat and space utilization, workplace planning.
• Procurement and spend control: Working knowledge of PO processes, vendor management, license or software asset review and travel and expense policy.
• Data analysis: Advanced Excel and the ability to build dashboards or business cases for leadership (Power BI or Tableau is a plus).
• Stakeholder management: Experience challenging and aligning BU heads, Finance, Real Estate and IT.
• Operations management: Experience running a service operation (for example transport, hub or shared services) with vendors and SLAs.

Preferred qualifications

MBA or a finance or operations master's degree.

Certifications: Lean Six Sigma, PMP, CPIM or CSCP, FM or IFMA (CFM), ITIL or software asset management (SAM).

Power BI or Tableau skills

Experience with IT services, GDC or GCC environments and multi-city site portfolios.

Prior involvement in site exits, consolidations or relocations.

Experience with performance or productivity assessment frameworks for large delivery teams.

You will be successful in this role if you have:

Bachelor's / Master’s degree in Business, Finance, Operations or a related field

with 10-15+ years overall, including 5+ years managing cost-savings programs, facilities or business operations in a large, multi-site organization.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.