Director Commercial Pricing and Data Governance

Purpose

As the Director of Commercial Pricing and Data Governance at UNFI, you are responsible for developing and executing the company's enterprise-wide pricing strategy while leading the Data Governance function. Your role is critical in driving commercial excellence, ensuring data integrity, and enabling informed business decisions across the organization.

In the area of pricing, your scope includes building and leading a centralized pricing department that will define, govern, and continuously improve UNFI Canada’s brand and customer pricing strategy. This role will move the organization toward a more disciplined pricing model, shifting pricing ownership away from Sales over time so that Sales can remain focused on customer relationships, execution of brand strategies, and commercial growth.

You will immediately assume leadership of pricing activities currently managed within SRM and RGM, while developing the structure, tools, processes, resource requirements, governance model, and transition plan required to bring Sales pricing responsibilities into the pricing organization in the medium term. You will establish clear decision-making protocols, pricing guardrails, escalation processes, analytical capabilities, and best practices to support consistent, data-driven pricing decisions that improve margin performance, strengthen customer and supplier strategies, and deliver both immediate and long-term revenue value.

In the area of Data Governance, you will lead the Retalix Pricing, Retalix Maintenance, and MCB teams. You are accountable for ensuring data quality, governance, and integrity across Supplier Services, including pricing updates, GS1 data management, new brand onboarding information, and system master data maintenance. Your leadership will ensure that core data processes are effectively managed and aligned with business and operational requirements.

By partnering closely with cross-functional teams and senior leaders, you will enable the successful execution of UNFI's strategic priorities through the effective use of data and analytics. You will foster a culture of accountability, agility, and data-driven decision-making while ensuring alignment with UNFI's vision and objectives. Ultimately, your role is to drive sustainable revenue growth, improve profitability, and maximize the value of data as a strategic asset across the organization.

Job Responsibilities

Lead Pricing Strategy (50%)

Develop the brand and customer pricing strategy for UNFI Canada

Review and optimize our current pricing tools and governance

Immediately take on SRM/RGM pricing and bring forward the recommendation (inclusive of tools and resources) to take pricing on from the sales team

Establish and enforce guardrails, policies, and pricing strategies to ensure adherence to revenue targets, margin optimization, and overall revenue growth.

Serve as a subject matter expert and provide deep understanding of customer economics, supplier dynamics, and market sensitivities to enable win-win pricing and solution proposals.

Collaborate with cross-functional teams, including Sales, Supplier Services, Marketing, Operations, Supply Chain, Legal, Finance, and IT, to address executional barriers, develop innovative pricing solutions, and align strategies with organizational objectives and initiatives.

Collect and communicate IT business requirements and play key role in deployment of technical and system enhancements to ensure minimal risk to internal and external customers

Data Governance (30%)

• Drive the implementation of data governance practices and ensure effective utilization of data analytics for prescriptive insights across all teams, supporting data-driven decision-making processes
• Conduct continuous reviews of revenue strategies, team processes, and systems to identify areas for improvement, scalability, and efficiency gains.
• Drive pricing research projects, evaluate competitive pricing strategies, and analyze market impacts to provide actionable recommendations for business growth and revenue optimization.
• Lead the data team that is responsible for Retalix Maintenance, Retalix pricing, MCB and GS1 inputs
• Develop plans for the department that optimize, simplify and automate daily pricing routines.
• Automate and simplify our MCB processes
• Lead out Debit balance meeting and process
• Leadership and Coaching (20%)
• Conduct continuous reviews of revenue strategies, team processes, and systems to identify areas for improvement, scalability, and efficiency gains.
• Drive pricing research projects, evaluate competitive pricing strategies, and analyze market impacts to provide actionable recommendations for business growth and revenue optimization.
• Lead the development of pricing tools and materials for use in different department inclusive of training
• Partner with sales leadership to ensure RGM principles are applied in annual planning process
• Performs other duties and projects as assigned
• Leads and supports teams’ daily activities in review growth strategy execution

Job Requirements

Education

Bachelor’s degree in finance, marketing, business, or equivalent experience.

Experience

• 12+ years’ experience, preferably with background in financial and analytical customer/client facing roles
• Financial modeling experience
• Customer-facing experience

Experience with SQL; Power BI preferred

Knowledge/Skills/ Abilities

Excellent organizational and relationship skills

Managing complexity

Strong work ethic with positive, proactive, and flexible attitude

Must be self-driven and very motivated.

Ability to work under pressure and time constraints as well as handling several tasks simultaneously required.

Manage a team; Supervise and provide guidance to all direct reports including approving staffing, budgets, and work performed.

Strong Strategic Planning, Financial and Operations / Business Background. Not purely financial background.

Communicate effectively, strong communications skills across multiple levels of the company

Lead inclusively and collaboratively

Strong interpersonal skills, discretion, diplomacy, and judgment.

Deliver customer value; providing solutions and insight that deliver customer-centric results

Project Management experience strongly preferred

Must be comfortable working in a dynamic environment

Leads and directs the work of others across the company, without direct organizational line of authority.

Able to navigate through a complex matrix of cross-functional considerations to guide strategic solutions and translate them into revenue drivers

Enable and lead transformational change delivering solutions, vision, and strategy to complex business opportunities

Strong understanding and command of Power BI, Excel, PowerPoint, Word, Teams, and other related applications.

Strong business acumen and outstanding analytical skills (numerical, verbal).

Strong interpersonal skills, discretion, diplomacy, and judgment.

Deliver value; providing solutions and insight that deliver results

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - Veteran/Disability. VEVRAA Federal Contractor.

Compensation

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits

For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.