Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
UnitedHealthcare is seeking a Senior Director of Technology Product Management to lead the strategy, modernization, and transformation of a portfolio of health insurance and underwriting platforms. This leader will build and mature a formal product management organization, drive platform consolidation and modernization, and establish AI-enabled product development practices across the portfolio.
The Senior Director will lead and grow an existing team while building the product management capabilities, operating model, and talent needed to support an expanding portfolio of business-critical platforms. Success requires balancing strategic vision with execution and partnering closely with engineering, architecture, data, operations, and business leaders to deliver measurable customer and business outcomes.
The ideal candidate brings strategic product leadership, enterprise transformation experience, organizational change capability, and expertise in AI-enabled product development. They can build and scale product organizations, influence executive stakeholders, navigate complex matrixed environments, and deliver measurable business outcomes through modern product management practices.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities
- Define and execute the product strategy, vision, and multiyear roadmap for a portfolio of health insurance and underwriting platforms
- Build and mature a formal product management organization, including its operating model, organizational structure, role clarity, talent development, and capability expansion
- Lead end-to-end platform strategy and modernization across insurance capabilities and workflows, including underwriting, enrollment, billing, servicing, and related operational processes
- Drive platform rationalization, consolidation, and modernization initiatives focused on simplification, scalability, operational efficiency, and customer outcomes.
- Establish product management standards, operating rhythms, governance practices, and outcome-based performance measures
- Lead product portfolio planning, investment prioritization, and resource decisions based on organizational goals, customer needs, market insights, and measurable business value
- Partner with engineering, architecture, data, operations, and business leaders to deliver integrated products and platform capabilities at scale
- Establish and advance AI-enabled product development practices, including responsible AI adoption to improve workflows, decision-making, operational efficiency, and customer experiences
- Build and develop product leaders and teams through modern product management practices, organizational change, and outcome-based decision-making
- Apply customer, market, operational, and regulatory insights to product strategy, problem definition, roadmap development, and investment decisions
- Lead organizational change supporting new product operating models, modernization efforts, and cross-functional ways of working
- Foster a culture of innovation, accountability, continuous improvement, and customer-centered decision-making
- You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- 10+ years of progressive product management experience, including building, scaling, or transforming product management organizations and developing product leaders
- 3+ years of experience leading modernization and transformation of complex enterprise platforms, including portfolio rationalization, platform consolidation, or large-scale operating model change
- Experience owning product strategy, roadmap prioritization, and investment decisions for a portfolio of products, platforms, or business capabilities
- Experience leading adoption of AI-enabled product development practices or AI-enabled products at scale
- Experience building or transforming product management operating models and leading teams through organizational change within large, matrixed organizations
- Experience leading cross-functional initiatives involving engineering, architecture, data, operations, and business leadership
- Experience using customer, market, operational, or regulatory insights to influence product strategy and investment decisions
- Experience leading products or platforms subject to regulatory, compliance, audit, or governance requirements
Preferred Qualifications
MBA or advanced degree in business, technology, engineering, or a related field
Experience leading product organizations within healthcare, health insurance, financial services, or another highly regulated industry
Experience supporting underwriting, pricing, risk, enrollment, billing, claims, benefits administration, servicing, or other core insurance capabilities
Experience leading large-scale platform modernization, cloud transformation, technology simplification, or legacy-system consolidation initiatives
Experience leading product strategy across complex customer journeys and enterprise platforms, including AI-enabled capabilities and responsible AI practices
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 - $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job description provided by UnitedHealth Group.
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