University of Guelph Education/EdTech

Analyst II CoE

Guelph, Canada In person Full-time
  • Department: CoE-Office of the Dean
  • This position is represented by the agreement between the Professional Staff Association and the University of Guelph
  • If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.

Career Opportunities (sapsf.com)

Professional and Managerial Group

Analyst II

College of Engineering

Under the direction of the Information Technology Manager, the Analyst II provides IT support, maintenance, and project delivery for the College of Engineering (COE) community. Analyst II brings strong knowledge in one or more areas of IT, such as systems administration, networking, enterprise applications, databases, web services, or operating systems and hardware. As part of the COE IT team, the Analyst II provides second-level technical support and guidance to faculty, staff, students, and senior administrators, including Chairs, Deans, and Directors. In doing so, they follow University and College guidelines to decide on a solution or determine when to escalate.

The Analyst II also helps design, develop, and maintain software systems that support teaching, research, administration, and accreditation. They support COE undergraduate and graduate courses that use programming, including technical support, changes to custom software or scripts, and web development and hosting support.

The Analyst II provides backup coverage for the software development function and for other members of the COE IT team during absences or periods of high demand. The role includes off-hours maintenance windows an Audio-Visual support for events.

Requirements of this position include Undergraduate degree in Computer Science or a related field and two years of related, current experience, or an equivalent combination of education and experience. Additional requirements include: strong oral and written communication skills, demonstrated collaborative and interpersonal skills, strong logical thinking and analytical abilities, and proven success developing and supporting software applications. Specific requirements include:

Experience administering Windows and Linux systems in a multi-user environment, including patching, monitoring, and troubleshooting

Experience with directory and identity services (e.g., Active Directory, Microsoft Entra ID, LDAP), including account provisioning and access management

Experience with server virtualization platforms (e.g., Proxmox, XCP-ng, VMware, Hyper-V)

Knowledge of IT security best practices and change control procedures

Experience supporting teaching labs, lab imaging, or classroom audio-visual systems

Experience with configuration management and automation tools (e.g., Intune, MECM)

Experience with academic software platforms (e.g., AppsAnywhere, Azure Virtual Desktops)

Employee Type: Regular

Position Number: 10928613

Classification: P&M FT- Band 03

Professional/Managerial Salary Bands

The target hiring salary for this position is minimum and up to 96% of midpoint for the salary grade.

*Tentative evaluation; subject to committee review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 10/16/2026

Closing Date: 10/23/2026

Job description provided by University of Guelph.
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