Director, Workforce Management

Location: Chattanooga, Tennessee, USA

Job Posting End Date: November 02

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Award-winning culture

Inclusion and diversity as a priority

Performance Based Incentive Plans

Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

Generous PTO (including paid time to volunteer!)

Up to 9.5% 401(k) employer contribution

Mental health support

Career advancement opportunities

Student loan repayment options

Tuition reimbursement

Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

This position will establish a more proactive and financially disciplined approach to workforce planning, connecting anticipated demand with capacity, staffing, hiring, and budget decisions. The role will help leaders determine not only how much capacity is needed, but where it should come from and the operational and financial implications of those choices.

They provide strategic leadership to business partners across Unum Group and directs activities and influences business decisions/outcomes. The incumbent may have direct or indirect management responsibility for professional staff.

Responsibilities will include the development of, implementation of, and adherence to WFM policies and procedures that will improve the overall operations, consistency, controls, process efficiency, and effectiveness of the enterprise.

Principal Duties and Responsibilities

Seek out and maintain cooperative, productive cross-functional partnerships throughout the global enterprise.

Model positive change management, leading individuals and teams through new operating models and methodologies, creating opportunities for discussion and deliberation.

Build agility and resilience within teams and broader Finance organization to drive transformation.

Provide coaching and mentoring to assist individuals in achieving their full potential. Build bench strength and core competencies for the organization.

Seek out opportunities to increase business knowledge and create visibility within the organization.

Maintain a comprehensive working knowledge of Unum Group’s finance functions, processes, reporting systems, and requirements.

Directly or indirectly lead a team on accurate completion of all reporting, analysis, and manages the day to day activities of the team and reporting for specified area.

Direct maintenance of various systems and data assets that support the specific area(s) of responsibility.

Act as an expert consultant providing WFM support to business areas regarding conformance to corporate policies and procedures, technical inquiries, planning and forecasting process.

Review existing reporting and administrative processes and procedures in an effort to streamline activities to increase productivity;

Maintain compliance with corporate policies, procedures and controls and external regulatory requirements.

Lead business initiatives and projects.

Research, recommend, and implement new technical solutions to functional area(s) of responsibility.

Present reporting and analysis to senior management. Proactively identify and research unusual trends and make recommendations. Lead detailed analyses and forecasts complex aspects of financial performance.

Monitor industry trends and issues in support of business needs and assesses impacts.

Additional Locations: Portland, Maine, USA