At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Application Support Analyst to join our team. This role is located in Pittsburgh.
In this role, you’ll make an impact in the following ways:
Assists in maintaining support procedures and documentation.
Provides eyes-on-glass monitoring and issue escalation.
Monitors applications and responds to incidents.
Performs routine health checks and validations after changes or significant incidents, following defined procedures for routine, low-priority incident resolution.
Escalates to second-level application or infrastructure support for new or high-priority incidents.
Contributes to the achievement of team objectives.
To be successful in this role, we’re seeking the following:
Bachelor’s degree in computer science or a related discipline, or equivalent work experience required.
0–1 years of experience required.
Related internship experience is a plus.
Experience following defined procedures for routine incident resolution.
Ability to escalate issues appropriately to second-level support.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Job description provided by BNY.
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