Director, Transaction Monitoring

• We’re seeking a future team member for the role of Director, Transaction Monitoring to join our Financial Crimes Compliance team. This role is located in Pittsburgh, PA or Lake Mary, FL.
• In this role, you’ll make an impact in the following ways:
• Lead day-to-day execution and oversight of transaction monitoring activities across designated products, client segments, or jurisdictions.
• Manage teams responsible for alert review, disposition, escalation, and quality assurance in accordance with internal procedures and regulatory expectations.
• Support the design, implementation, tuning, and enhancement of transaction monitoring scenarios, thresholds, and segmentation approaches.
• Partner with Sanctions Compliance, Data & Analytics, Engineering, Model Risk, and business stakeholders to support effective monitoring outcomes.
• Use data and management information to identify trends, capacity needs, control gaps, and opportunities to improve quality, consistency, and efficiency.
• Oversee adherence to service levels, productivity expectations, quality standards, and escalation protocols.
• Support monitoring effectiveness reviews, issue remediation efforts, audit requests, and regulatory examination activities.
• Contribute to governance reporting by preparing clear and concise updates on operational performance, risk themes, and enhancement initiatives.
• Drive continuous improvement efforts, including workflow optimization, process simplification, automation opportunities, and stronger controls.
• To be successful in this role, we’re seeking the following:
• Bachelor's degree or equivalent combination of education and professional experience
• Significant experience in anti-money laundering, financial crimes compliance, transaction monitoring, investigations, or a related control function.
• Demonstrated leadership experience managing teams in a complex, highly regulated financial services environment.
• Strong understanding of transaction monitoring processes, suspicious activity detection methodologies, and applicable regulatory expectations.
• Experience using metrics, management information, and root cause analysis to improve operational performance and control effectiveness.
• Strong organizational, analytical, and problem-solving skills.
• Effective written and verbal communication skills, including experience interacting with senior stakeholders.

Preferred

• Professional certification such as CAMS, CFE, or equivalent.
• Experience with transaction monitoring systems, scenario tuning, threshold optimization, or model-related support activities.
• Experience supporting internal audits, regulatory exams, or issue remediation programs.
• Exposure to transformation initiatives involving automation, analytics, or process redesign.

Leadership Expectations

• At BNY, we are at our best when our employees bring their perspectives, ideas, and experiences to work. The Director, Transaction Monitoring will be expected to:
• Lead with accountability and sound judgment in managing financial crimes risk.
• Deliver consistent, high-quality outcomes through disciplined execution and strong controls.
• Build strong partnerships across functions to solve problems and drive progress.
• Develop talent and create an environment that supports collaboration, inclusion, and continuous learning.
• Promote innovation and thoughtful challenge to strengthen program effectiveness over time.