Caesars Entertainment is looking for an experienced IT Market Engineer I to ensure the stability, integrity, and efficient operation of the inhouse information systems that support the eight Las Vegas casino properties and back-office administration. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Market Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues regarding IT systems, hardware, and software.
Monitor LV IT Operations ticketing queue and ensure issues are prioritized and appropriately assigned to team members.
Act as SME on various casino operating systems.
Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
IT Lead for corporate or property-based projects. Plan and coordinate project schedules, goals and milestones and make project assignments for IT equipment installations / deployments.
Drive reliable and best practice technical solutions to complex problems.
Train and provide guidance to junior team members.
Adhere to Gaming Control Board standards.
Strong understanding of Casino Technologies
Strong understanding of ticketing software such as Service Now
Experience with POS (point of sale) devices
Familiarity with incident handling techniques and processes
Must possess excellent verbal and written skills
Experience with monitoring systems
- CompTIA’s A+, Network or Security (preferred but not required)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Ability to lift to 40 pounds
- Ability to walk 3+ miles a day through casino properties
ADDITIONAL REQUIREMENTS
Must have the ability to obtain and maintain any required Gaming licenses. NV gaming required.
This is not a remote work position
Job description provided by Caesars Entertainment.
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