106296-Supervisor, Commissions

The Commissions Supervisor oversees the Commission Department, ensuring the accurate and timely processing of compensation payouts while maintaining strong relationships with financial professionals, vendors, and internal team. This role focuses on process improvement, team development, and operational efficiency, playing a critical role in enhancing department performance and supporting high level initiatives.

Core Responsibilities

• Supervise the processing of biweekly compensation payouts, ensuring accuracy and compliance with internal standards
• Communicate effectively with financial professionals, vendors and internal management to address concerns and provide updates
• Conduct performance reviews, set team goals, and create development plans for direct reports
• Lead and participate in regular team meetings to discuss performance metrics, updates and improvements
• Oversee the hiring, training and development of team members while assigning and maintaining their daily workloads
• Maintain and strengthen working relationships with offshore processing, providing training and ongoing support as needed
• Identify opportunities for automation and process efficiencies within the department, implementing improvements to streamline workflows
• Develop and maintain new procedures, ensuring consistency and adherence to internal controls and compliance standards
• Manage and monitor audit requests and controls, ensuring timely and accurate responses
• Assist the Commissions Manager with high level projects and initiatives, contributing to the departments strategic goals
• Overtime might be required

Desired Knowledge, Skills, and Abilities

• Ability to think critically and adapt quickly in a fast-paced environment
• Strong organizational skills and the ability to manage workloads effectively and accurately
• Analytical skills to gather, summarize and interpret data for reporting and process improvement
• High attention to detail and the ability to meet deadlines and while processing work accurately
• Excellent verbal and written communication skills for internal and external interactions
• Proven ability to prioritize and handle multiple task and deadlines simultaneously
• Empathy and flexibility to address advisor concerns effectively

Minimum Required Education & Experience

• Bachelor's degree in Finance or a related field preferred
• Experience in operations, commissions, or accounting with a focus on process improvement
• Prior supervisory or team leadership experience is strongly preferred
• Travel Requirements: Up to (0%)