The purpose of the Family History Department is to enable inspiring journeys that bring joy to all people as they discover, gather, and connect their family—past, present, and future. Our quality standards guide the way we work. They are inspiration, trust, kindness, effectiveness, and simplicity.
FamilySearch is looking for a bright, motivated, enthusiastic candidate to assist and support product operations and organizational readiness activities.
Meet with teams/individuals to define roles and responsibilities associated with various deliverables
Prepare and support operational teams in product operations efforts
Organize, coordinate, and track projects, plans, deliverables, initiatives, and releases according to readiness processes
Utilize product operations methodologies, best practices, and standards to support optimal results
Integrate and lead production operation activities
Build and strengthen relationships across the department and Church workforce
Document processes, checklists, and workflows
Participate in and assist with planning sessions and counseling together
Coordinate projects and activities with manager and supporting teams
Evaluate and report on product operations activities, including projects, to key stakeholders
Support product operations principles at the division and organization levels
Organize and analyze basic project metrics and analytics, as requested
Additional responsibilities, as needed or assigned
Working towards or recent completion of a bachelor’s or higher degree in business, management, technical, or related field
Experience in managing projects and/or changes
- Proficient in Microsoft products (Outlook, Teams, OneDrive, Excel, PPT, SharePoint)
- Strong written and verbal skills
- Effective interpersonal communication and active listening skills
- Strong ability to build and maintain relationships
- Problem-solving and conflict resolution skills
- Ability to work with multiple global teams simultaneously
- Willingness to learn new things; self-directed and able to work well with others, including volunteers of mature age
- Detail-oriented, organized, and adaptable to change
- Basic AI LLM or LLM product experience (such as Anthropic’s Claude, Microsoft’s CoPilot, etc.)
- Language experience, especially Spanish (helpful, but not required)
- Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter.
Job description provided by The Church of Jesus Christ of Latter-day Saints.
View the original posting
