Senior Engineer, Digital Collaboration & Messaging (SharePoint)

Senior Enterprise Systems Engineer (SharePoint)

The Senior Enterprise Systems Engineer (SharePoint) is a senior technical practitioner responsible specifically for the engineering, administration, governance, reliability, migration, and continuous improvement of the firm’s enterprise SharePoint Online environment. This role serves as the technical subject matter expert for SharePoint within the Messaging and Productivity Platforms function. This is a Hybrid role and works in 2pm-11pm IST shift.

Key Job Responsibilities include

The engineer will own the technical administration and engineering of SharePoint Online and play a significant role in SharePoint migrations, tenant consolidations, mergers and acquisitions, content remediation, lifecycle management, governance, and automation.

SharePoint Online Administration & Engineering

• Engineer, administer, and continuously improve the enterprise SharePoint Online environment.
• Maintain tenant-level SharePoint configurations and administrative controls.
• Establish and maintain standards for site architecture, provisioning, permissions, ownership, sharing, and lifecycle management.
• Manage and monitor SharePoint storage, site collections, access, configuration, and platform health.
• Develop scalable technical solutions for SharePoint administration and management.
• Evaluate SharePoint Online product changes and assess their potential impact on the enterprise environment.
• Plan, test, and implement SharePoint platform changes in a controlled and supportable manner.
• Identify and remediate stale, abandoned, redundant, orphaned, or improperly configured SharePoint sites.
• Develop automation using PowerShell, PnP PowerShell, Microsoft Graph, APIs, and other appropriate technologies.
• Reduce manual SharePoint administration through repeatable engineering and automation.
• SharePoint Migration Engineering;
• Plan and execute enterprise SharePoint Online migrations.
• Support SharePoint migrations associated with mergers, acquisitions, divestitures, tenant consolidations, and organizational transformation.
• Perform technical discovery and assessment of source SharePoint environments.
• Analyze sites, content, permissions, metadata, links, customizations, dependencies, and other migration considerations.
• Determine migration readiness and identify technical risks, remediation requirements, and dependencies.
• Develop migration strategies, technical migration plans, sequencing, migration waves, validation procedures, and rollback approaches.
• Configure and operate enterprise SharePoint migration technologies.
• Develop scripts and automation to improve migration discovery, preparation, execution, validation, and reporting.
• Troubleshoot complex migration failures and develop appropriate remediation strategies.
• Perform pre- and post-migration validation of content, permissions, metadata, links, access, and functionality.
• Identify obsolete, redundant, unsupported, or unnecessary content and determine appropriate remediation rather than automatically carrying technical debt into the destination environment.
• Develop repeatable migration processes and standards that can be reused for future migration initiatives.
• Transition migrated environments into established SharePoint governance and lifecycle-management processes.

SharePoint Governance & Lifecycle Management

• Establish and maintain enterprise SharePoint governance standards.
• Define and maintain standards for site provisioning, ownership, permissions, external sharing, and lifecycle.
• Establish processes for identifying and managing inactive, abandoned, and orphaned sites.
• Support site expiration, archival, retention, and decommissioning processes.
• Maintain appropriate controls for external and guest sharing.
• Partner with Information Security on SharePoint security and data-protection requirements.
• Partner with Identity & Access Management on SharePoint authentication, access, guest identity, and related access-management requirements.
• Improve visibility into SharePoint ownership, usage, storage, health, and lifecycle.
• Identify opportunities to reduce SharePoint technical debt and platform sprawl.

Advanced SharePoint Troubleshooting

• Serve as an advanced engineering escalation point for complex SharePoint Online issues.
• Troubleshoot complex permissions, authentication, access, sharing, configuration, content, and migration problems.
• Investigate issues that cannot be effectively resolved through established frontline or second-level support processes.
• Perform root-cause analysis and implement permanent engineering solutions where possible.
• Identify patterns across escalated incidents that indicate broader platform or governance problems.
• Engage Microsoft and SharePoint technology vendors when vendor-level escalation is required.
• Document solutions and transfer repeatable troubleshooting knowledge to appropriate support teams.

Required Experience & Qualifications

• 5+ years of experience administering and engineering enterprise SharePoint environments.
• Deep hands-on experience with SharePoint Online in a medium-to-large enterprise environment.
• Strong experience with enterprise SharePoint administration, configuration, governance, and lifecycle management.
• Demonstrated experience planning and executing large-scale SharePoint migrations.
• Experience with SharePoint Online tenant-to-tenant migrations or similar complex enterprise migration initiatives.
• Strong understanding of SharePoint architecture, sites, permissions, sharing, metadata, storage, and content structures.
• Experience performing technical discovery and migration-readiness assessments.
• Experience identifying migration dependencies, risks, technical debt, and remediation requirements.
• Experience validating content, permissions, metadata, links, access, and functionality following migrations.
• Strong PowerShell and PnP PowerShell scripting and automation skills.
• Experience using Microsoft Graph, APIs, or other automation technologies for SharePoint administration.
• Strong understanding of SharePoint security, permissions, guest access, and external sharing.
• Experience troubleshooting complex SharePoint Online platform and migration issues.
• Experience performing root-cause analysis and resolving complex technical problems.
• Experience working with enterprise security, compliance, retention, and data-governance requirements.
• Experience working within enterprise Incident, Problem, and Change Management processes.
• Strong technical documentation and communication skills.
• Ability to independently drive complex technical work across multiple technical and business teams.

Preferred Qualifications

• Experience with enterprise SharePoint migration platforms such as ShareGate or equivalent technologies.
• Experience supporting mergers, acquisitions, divestitures, or tenant consolidations involving SharePoint.
• Experience migrating SharePoint Server or other legacy SharePoint environments to SharePoint Online.
• Experience with Microsoft Purview capabilities relevant to SharePoint, including retention, information protection, and eDiscovery.
• Experience with Microsoft Entra ID, Conditional Access, guest access, and external identity capabilities as they relate to SharePoint.
• Experience with SharePoint site lifecycle automation and enterprise governance tooling.
• Experience with Microsoft Graph and API-based SharePoint automation.
• Relevant Microsoft 365 or SharePoint certifications.
• Experience working within a global enterprise and with managed service providers.
• Familiarity with ITIL practices including Incident, Problem, Change, and Configuration Management.

About Kroll

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answering all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you will contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com.

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