Rheem Retail & E-commerce

Sales Applications Engineer II

Remote Full-time

The Sales Application Engineer II will provide solutions to architects, specifying engineers, and mechanical contractors in the design and installation of product systems; In addition, provide application sizing and design solutions to internal and external sales/service staff.

This position will serve Rheem North America customers from a home-based office. The selected candidate should be prepared for the possibility of 25% travel.

Provide product application sizing and design solutions to internal and external engineering, sales and service staff, sales reps, distributors, and business owners

Define Electronic Controls solutions for commercial business segments with controls and system design, field specifications, installation, and ROI analysis.

Provide direct technical support and problem solving to building owners and contractors.

Be a part of the engineering team (internal and/or external) responsible for developing the electronic controls (hardware, software, and algorithms) for the product and support integration of various communication protocols.

Research and interpret, with respect to product, code and regulations (C&Rs) requirements for national, state, and local C&Rs, and provide guidance to internal and external customers related to the impacts of applicable C&Rs on the design and application of systems.

Perform competitive teardowns and evaluations on 3rd party controllers.

Provide support in the control system/application design, installation, commissioning and troubleshooting of controls and major system components such as controls, sensors, compressors, motors, etc.

Provide support with creation of project quotes showing relevant specifications, complete with sizing information, electrical, vent and refrigerant line diagrams and install solutions, including accessories

Provide expertise for diagnosing and resolving controls, installation, and application challenges in the field

Create technical support documents for products and maintain the technical documents on the web

Work with Training team to make sure that training materials are relevant and updated

Work with mechanical contractors, building engineers, and controls technicians to integrate new equipment into existing or new facilities.

Help support and maintain electronic and technical application manuals/documents for Rheem commercial products.

Help support controls roadmaps for Rheem products.

Assist with the development of content for, and conduct, sales & application training presentations for a variety of internal and external customers.

Support the specification and development of new products/accessories

May, at times, be needed to examine building layouts, electrical schematics, refrigerants, and venting systems to anticipate potential difficulties with operation.

Other duties as assigned.

Bachelor’s Degree in Engineering or related field

3+ years of application engineering experience.

Experience in specifying and selecting specific product technologies for building applications

Experience working with sales or external customers

Ability to find technical solutions to problems and articulate them in written communication (drawings/ specs/ description/ reports)

Excellent attention to detail – high level of accuracy is of critical importance

Ability to multi-task

Excellent analytical skills

Strong organizational skills

HOW TO STAND OUT

Advanced Degree in Engineering or related field

Experience with industry specific product design

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:

Adapting

Business Understanding

Collaborating

Communicating Effectively

Continuously Improving

Customer-Orientation

Developing Self

Focusing on Results

Influencing

Managing Relationships

Managing Work

Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

The pay scale for this position $75,600 - $130,680. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.

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Job description provided by Rheem.
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