Digital Accessibility Coordinator

The Digital Accessibility Coordinator serves as the subject-matter expert on digital accessibility for university technology initiatives and ensures that digital accessibility is integrated across portfolios, including but not limited to procurement, service rollouts, software and hardware development, and business processes. This role will partner with faculty, IT, procurement, and administrative teams to ensure that digital content, including public websites, Canvas LMS course materials, and enterprise software, meets established accessibility standards (WCAG/ADA).

Special Instructions to Applicants: All interested applicants should attach a resume in the Supporting Documents section of the application, preferably in PDF format to avoid any formatting issues.

Workplace Requirements

This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration. An on-campus presence is expected at various times throughout the academic year to deliver high-quality, in-person digital accessibility training, consultations, and outreach to the university community. Per Rice policy 440, work arrangements may be subject to change.

Hiring Range

This is a full-time, benefits-eligible position, with a proposed salary of $80,000 - $100,000, commensurate with experience and qualifications. Exempt (salaried) positions under FLSA are not eligible for overtime.

Minimum Requirements

• Bachelor's degree
• In lieu of the education requirement, additional related experience beyond the required amount may be substituted on a year-for-year basis.
• 3+ years of experience managing or implementing digital accessibility initiatives, document remediation, or related portfolios.
• In lieu of the education requirement, additional related experience beyond the required amount may be substituted on a year-for-year basis.

Skills

• Comprehensive knowledge of current federal and state requirements related to digital accessibility, including a working knowledge of current ADA requirements, WCAG, and other related standards
• Demonstrated ability to remediate a wide range of digital content (e.g., web pages, Microsoft Office files, PDFs, and multimedia) and advise content creators on remediation strategies.
• Proficiency with digital accessibility testing and review tools
• Strong facilitation and presentation skills, such as conducting training, creating presentations, and developing outreach strategies for diverse audiences and subject-matter experts related to digital accessibility

Preferences

• Preferred qualifications are not required. We ask applicants to share with us how their experience and interests align with the position for which they are applying. We also commit to helping future colleagues develop and grow professionally.
• IAAP certification (CPACC, WAS) or similar accessibility credential.
• Experience collaborating with cross-functional teams ( IT, communications, legal, program, and/or procurement teams)
• Experience working in a higher education environment

Essential Functions

Serve as the internal campus expert for digital-accessibility content compliance and contribute to the overall development and refinement of the campus-wide digital-accessibility strategy and related initiatives.

Develop and deliver engaging workshops, guides, and training resources for faculty, staff, and content creators on building accessible digital content for websites, Canvas LMS, and digital communications.

Partner with IT, Strategic Sourcing, and Legal to review vendor Accessibility Conformance Reports (ACRs/VPATs), conduct hands-on software testing, and negotiate remediation roadmaps prior to software acquisition.

Oversee any institution-sponsored automated and manual remediation efforts and tracking, and advise community members on remediation actions.

Advise leadership (CIO, General Counsel, Chief Compliance Officer, and relevant committees) on accessibility risks, compliance metrics, and strategic directions.

Coordinate regularly with the Student Disability Resource Center, Public Affairs, IT, and academic departments to address digital barriers and streamline accommodation workflows.

Track remediation progress, analyze accessibility scan metrics, and produce regular reporting on university compliance trends.

Additional Functions

Stay current with emerging digital accessibility technologies, legal precedents, federal regulations, and best practices

Make recommendations regarding digital communication and brand strategy for the university.

Technology Solutions & Services (TS&S)

TS&S provides excellent constituent service, acting as a strategic partner to advance Rice University’s priorities and mission of “pathbreaking research, unsurpassed teaching, and contribution to the betterment of our world.” We fuel innovation at speed across the university by building a culture of trust, using an effective operating model, driving seamless experiences, and providing core IT capabilities. TS&S is service-oriented and team-enabling. We seek applicants who will contribute to our mission.

Trust Building and Stakeholder Engagement – Foster trust across the campus by being transparent, reliable, consistent, and solution-oriented in communication and execution. Ensure clear, consistent, and timely communication with all constituents, maintaining a service-oriented mindset and addressing challenges with integrity.

Collaboration and Cross-functional Commitment – Work effectively with colleagues across teams, departments, and roles to support shared goals and a positive work environment. Communicate clearly and professionally with team members throughout TS&S and across the campus to ensure smooth coordination of tasks and projects. Build and maintain positive relationships by being approachable, reliable, and responsive. Proactively share relevant information and follow up to ensure alignment and efficiency in team efforts.

Agility and Responsiveness – Adapt quickly to evolving needs, technologies, and priorities, ensuring efficiency and relevance. Identify potential challenges in advance and take proactive steps to minimize disruption to end users. Approach unexpected changes with a problem-solving mindset, balancing speed with thoughtful engagement. Prioritize user experience by delivering seamless, timely, and effective support and solutions. Maintain a culture of continuous learning—asking questions from a place of curiosity and possibility to enhance agility and service outcomes.

Operational Excellence and Continuous Improvement – Maintain a culture of continuous improvement in all IT operations to ensure efficient and effective service delivery. Regularly assess and optimize processes, systems, and technologies to enhance performance, scalability, and user satisfaction.

Rice University HR | Benefits:https://knowledgecafe.rice.edu/benefits

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Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please contact Rice University’s Human Resources Office via email at [email protected] for support.

If you have any additional questions, please email us at [email protected]. Thank you for your interest in employment with Rice University.