Project Manager (Customer Choice)

Project Manager (E7) – Transmission Project Management Organization (PMO) - Customer Choice

JOBSUMMARY

The Project Manager is responsible for leading the planning, development, execution, and closeout of Customer Choice projects. This position is accountable for managing project scope, schedule, budget, risk, stakeholder engagement, and overall project performance while ensuring successful project delivery and customer satisfaction. The Project Manager serves as the primary point of contact for customers and leads cross-functional teams to execute projects safely, efficiently, and in accordance with customer commitments and company objectives.

This role involves a comprehensive approach to project management, ensuring project delivery while maintain high standards of quality and stakeholder satisfaction.

JOBREQUIREMENTS

Educational/CertificationRequirements

• Bachelor's degree in engineering or engineering technologypreferred.
• PECertificationaplus.
• PMPorotherPMCertificationaplus.

Experience

TechnicalExperienceRequirements

ForCustomer Choice ProjectManagerRole

• FamiliaritywithprojectmanagementprinciplesandtechniquesincludingtheGatedProcess.
• StrongTransmission/electric utilityexperiencepreferred. ExperienceinProtectionandControlFieldServices,TransmissionOperations,TransmissionDesign(Estimating,Physical,Control,ProtectionandControlApplications,etc.)isstronglydesired.
• Abilitytodemonstrateknowledgeofthetransmissionsystem,engineeringprinciples,electricoperatingpractices,constructionpractices,landrequirementsandregulations,budgeting,scheduling,andgeneralbusinesspractices.
• Experience working directly with customers, customer representatives, or customer-facing stakeholders.
• Experience managing customer expectations, project commitments, and stakeholder communications throughout the project lifecycle
• Demonstrated ability to coordinate project activities across multiple organizations while maintaining a high level of customer satisfaction.
• Stronganalyticalskillstoevaluateprogress,identifyproblemareas,evaluatealternatives,anddetermineviablesolutions.
• Experienceanalyzing,projecting,andcontrollingprojectcostsovertime.

LeadershipExperienceRequirements

DemonstratedfocusonSafety.

DemonstratedexperienceinmultipleleadershipcompetencyareassuchasBusinessAcumen,BusinessExecution,Communication,LeadingPeopleandOrganizations,OrganizationalSavvy,andotherPersonalAttributesofeffectiveleaders.

Knowledge,Skills,andAbilities

KnowledgeoftheTransmissionsystem, Customerfocusedwithstronginterpersonalskills

Abilitytoleadteamefforts,identifycriticalpaths,andresolveconflict

Ability to build and maintain professional working relationships with internal stakeholders, external customers, customer representatives, contractors, and business partners.

Abilitytoleadprojectsinvolvingmultipleworkgroupsanddepartments

Strongcommunicationskillswiththeabilitytocommunicateeffectivelyatalllevels,includingexecutives,management,supervision,coveredemployees,contractemployees,businessleaders,andcustomersStrongpresentationskillswithinternalandexternalaudiences

Abilitytoconductfinancialanalysis,managecapitalbudgetsandprovideaccuratebudgetprojections

Excellentanalyticalandproblem-solvingskills

Abilitytodevelopandmanagemultipleprojectschedules,workplans,andbudgets

ExperiencewithSTOMP,TEAMS(TransmissionEstimatingandManagementSystem),and/orP6/Primaverapreferred

Knowledgeofcontractadministration

BehavioralAttributes

• Demonstrates Our Values (Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance)
• Models ethical conduct
• Exhibits strong initiative and ability to make difficult decisions
• Adaptable to internal and external demands
• Ability to develop creative solutions to solve problems and balance the needs of the Company and external public
• Demonstrates a collaborative mindset and proactively seeks opportunities to build and improve customer relationships, project execution, and stakeholder engagement.
• Ability to resolve conflict between individuals and functional areas
• Ability to cultivate a team environment for project success
• Attention to detail and following processes and procedures
• Empowered to speak up and make tough decisions with the awareness to get management involved when necessary and in a timely fashion
• Has strong ability to exercise diplomatic skills when working with customers to deliver on tight timelines, meet deadlines and be thorough enough to still produce a quality product
• Works very well with their Transmission Analyst. Cohesiveness is key as both rely on each other to be successful. Keen focus on building trust with their Transmission Analyst to represent them in their absence
• Embrace utilizing technology in their day-to-day activities and functions
• Understand that after hours response is occasionally required due to customer needs, project scheduling, storm restoration activities (DAT), and other unforeseen reasons
• Embrace being a “go-to” resource as other stakeholders lean heavily on the Project Manager for guidance and direction with Transmission processes, procedures, and work plans
• Foster an inclusive culture where employees feel valued and create an environment of trust, development, and continuous improvement

JOBRESPONSIBILITIES

Ensuresafetyandqualityaremaintainedat alltimesduringtheprojectlifecycle

Coordinatethedesign,engineering,procurement,landacquisition,andconstructionactivitiesformultiplecustomer choice projects.

Provide regular project updates to management, customers, customer representatives, regional leadership, and project stakeholders. Communicate proactively when issues arise that may impact project scope, schedule, budget, customer commitments, or stakeholder expectations.

Serve as the primary customer contact throughout project execution and maintain regular communication regarding project status, risks, schedule changes, and major milestones.

Develop and maintain strong customer relationships through proactive engagement, responsiveness, and effective issue resolution.

Facilitate stakeholder alignment and manage customer expectations regarding scope, schedule, cost, and project outcomes.

Identify, assess, and manage project risks with consideration for customer commitments and service requirements.

Monitorandanalyzeprojectexpenditurestoprovidemanagementwithprojectedmonthly,year-end,andtotalprojectcosts.Includesmanagingscopechangesandgainingproperapprovalbeforeconstruction.

Identifyneededtasks,milestones,andresourcerequirementsfor assignedprojects.Balancecostconstraints, schedules,environmentalrequirements,regulatoryrequirements,andcommunityimpactswithTransmissionsystemrequirementsinordertomeettheprojectneeddate.

Monitorandanalyzeprogressoneachprojecttoidentifyandnegotiatechangeswithinternalandexternalparties.

Adjustsworkplansandresourcerequirementsaschangesoccur.Implementsthechangemanagementprocesseffectively.

Routepaperworkexpeditiouslyto ensureproperbudgetaryapprovalsareobtained.

Manage project closeout activities, including project documentation, lessons learned, financial reconciliation, customer communications, and confirmation that project and customer objectives have been achieved.

BUDGETRESPONSIBILITY

CapitalBudget:Responsibleformulti-million-dollar,multi-yearprojects.

O&MBudget:Minimal