Risk and Compliance Advisor I

• Location: Charlotte, NC - CENTS
• Why USAA?
• At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
• Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
• We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

The Risk and Compliance Advisor I provides independent second-line oversight, effective challenge, and risk guidance to support business products, services, and processes within an established risk and compliance framework. This role partners closely with business leaders and stakeholders to identify, assess, and manage risk exposures while helping ensure adherence to applicable policies, regulatory requirements, and enterprise risk standards. The advisor supports a strong risk culture by providing insights, monitoring emerging risks, and recommending practical solutions that balance business objectives with sound risk management practices.

The ideal candidate is a technology risk professional who can effectively bridge the gap between policy requirements and operational execution. Solid understanding of governance, risk, and compliance frameworks. Experience with risk assessment methodologies, control mapping, exception management, and working with FLOD partners.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Charlotte, NC or Tampa, FL

Relocation assistance is not available for this position.

What you'll do

• Partners with key stakeholders in the business to identify, assess, aggregate and document risk and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.
• Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership.
• Contributes to the implementation of new risk and compliance policies, practices, appetites, and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Executes assigned risk or compliance activities in accordance with enterprise policies and procedures.
• Maintains and expands knowledge of the competitive/regulatory landscape and the company's key challenges.
• Reviews laws and regulations for business impact and makes proposals for awareness and action.
• May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.
• Performs work on risk and compliance processes that focus on enhancing strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies knowledge to assess data and produce analytical insights to understand business objectives, drive business decisions and influence solution strategies.
• Actively contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.
• Contributes to stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.

What you have

Bachelor's degree; OR 4 years of relevant education and/or experience.

Experiences that will support your success

• Minimum of 4 years of experience in risk management, cybersecurity, information security, or a related field.
• Foundational understanding of Secure Software Development Lifecycle methodologies.
• Knowledge of IT Change and Release Management.
• Foundational understanding of risk management principles, including NIST, COBIT,ISO 27001, ITIL, and ITGC frameworks, and controls.
• Knowledge of FFIEC guidance and regulatory expectations.
• Experience supporting First Line of Defense (1LOD) technology risk functions.
• Strong verbal and written communication skills with the ability to present complex concepts to technical and non-technical audiences.
• Organization and planning skills to set priorities, and to plan, prioritize and execute workload.
• Ability to partner effectively with stakeholders and influence decision-making through data-driven insights.

What sets you apart

Experience in Technology Risk Management, Information Technology, Information Security, IT Audit, or Business Risks and Controls with an information technology emphasis.

Experience evaluating the design and effectiveness of technology controls and assessing whether residual risk is understood, appropriately rated, and managed within risk appetite.

Strong technical aptitude for distributed and Mainframe CI/CD pipelines.

Experience applying technology risk methodologies, standards, procedures, governance routines, and reporting requirements to promote consistent execution.

Experience monitoring material technology risks, control weaknesses, issues, exceptions, and dependencies, and escalate concerns when exposure or remediation progress warrants attention.

Review and challenge technology-related issues and action plans for clear root cause, sustainable corrective action, appropriate milestones, supporting evidence, and timely closure.

Strong ability to partner effectively with stakeholders and influence decision-making through data-driven insights.

Exceptional verbal and written communication skills with the ability to present complex concepts to technical and non-technical audiences.

US military experience gained through military service or gained as a military spouse / domestic partner

Completion of relevant industry certifications such as CISSP, CSSLP, CISA, CISM, or CRISC.

Compensation range: The salary range for this position is: $85,040 - $162,550

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Additional Locations: San Antonio Home Office I, Tampa Crosstown