Partner Development Manager

Location: Frankfurt am Main, Germany

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Elavon is a global service provider for card-based payment processes ("acquirer") - we offer secure and efficient payment solutions from a single source, perfectly tailored to the needs of our demanding customers. We are one of the few independent card acquirers in the European market with local presence in Germany, Ireland, the UK, Norway, Poland, Belgium and Spain. Our customers benefit from the use of state-of-the-art reliable technology as well as the permanent accessibility of our first-class and multilingual customer service teams.

Elavon is a subsidiary of U.S. Bancorp, the sixth largest financial holding company in the United States. We currently have over 1,500 employees working for us in the above offices. The business language of our company is English.

If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.

Job Background

The role holder will be responsible to identify and win new Partnerships, predominantly at Point-of-Sales/POS in the DACH region (Germany, Austria, Switzerland).

Responsibilities

• Research of prospective Partnerships, focusing on Cash Registers Dealers
• Acquisition of Partnerships via physical (e.g. meetings, trade fairs) and non-physical approach (calling, video conferencing)
• Negotiating Partnerships conditions, aligning the deal with key stakeholders and decision makers and signing the Partnership contract in alignment with Legal department
• Executing Partnerships deals along the entire new sales cycle from first contact until Go Live
• Key contact for new Partners for all aspects until Go Live and beyond
• Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity.
• Hold self and others accountable to consistently achieve meaningful results.
• Adapt quickly to changing priorities; create new and better ways for the organization to be successful.

Qualifications

• German native speaker and English language skills, preferably business fluent
• Knowledge of Salesforce and MS products
• Strong understanding of products and services applicable at Point-of-Sales/POS (e.g. payments and ePOS/cash register environment)
• Preferrable working experience and proven track record of hunting- and/or farming related functions at payment and POS companies (like cash register systems or distributors)
• A viable network within the payments and preferably ePOS/cash register ecosystem
• Good interpersonal and communication skills
• Ability to travel frequently within DACH region
• Competencies for your Role - how are you expected to behave?
• Drive for Results
• Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.

Collaboration

Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.

Agility & Innovation

Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple

Talent Development & Engagement

Provides others with a clear direction; Sets appropriate standards of behavior; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high caliber.

Risk Management

Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

Ethics and Trust

Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.

What we offer

• A competitive, performance-related salary
• Professional development opportunities in a company committed to its customers and employees
• If you are looking for a varied and challenging role in an internationally focused, globally active, market-leading service company, please send us your application, including your salary expectations and earliest possible start date.
• While this position is posted as remote, employees based near the office will be expected to work onsite 3+ days per week to support to support collaboration and team connection.

Control Function Disclosure

This role has been identified as Controlled Function (“CF 4”) under the CBI Regulations Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:

a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).

Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.
• We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
• We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

• Posting may be closed earlier due to high volume of applicants.
• We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
• Additional Locations: Field/Home Based, Germany