POSITIONSUMMARY/OBJECTIVE
Under the general direction of the AR Manager, the SR Accounts Receivable Specialist is responsible for managing daily cash applications, commercial collections, customer account reconciliations, and the month-end AR support. The position requires accurate payment posting,strongfollow-through,andtheabilitytoresolvecomplexaccountdiscrepancies whileworkingcloselywiththe ARManager,Controller, CustomerService,Sales,andcustomers.TherolesupportsassignedU.S.andEuropecustomer accounts, including USD and GBP activity, as directed.
ESSENTIALFUNCTIONS
- ·Reviewauthorizedbankactivity,paymentnotifications,lockboxrecords,andcustomerremittancesforACH, wire, check, and other approved payment methods.
- ·PostandapplycustomerreceiptsaccuratelyinNetSuitetothecorrectcustomer,subsidiary,currency,and invoices; verify payment dates, amounts, references, and accounting periods.
- ·Applypaymentsacrossmultipleinvoicesandhandlepartialpayments,overpayments,prepayments,andon- account receipts according to approved procedures.
- ·Requestmissingremittancedetailspromptlyandresearchunidentifiedreceipts,shortpayments,deductions, duplicate payments, and unapplied cash.
- ·ManageanassignedcommercialARportfolio;reviewagingandprioritizeoverdue,high-value,andhigh-risk balances.
- ·Contactcustomersbyphone,email,andapprovedcustomerportalstocollectbalancesandconfirmpayment commitments.
- ·Providestatements,invoicecopies,proofofdelivery,andothersupportingdocumentsneededtoresolve payment delays.
- ·Documentcollectionactivity,disputes,promisestopay,andfollow-uptasksinNetSuite;followuponmissed commitments promptly.
- ·Researchinvoicedisputes,POdiscrepancies,deductions,returns,andcreditmemoissueswithCustomer Service, Sales, and Accounting.
- ·Escalatepaymentrisks,disputedbalances,brokenpaymentcommitments,andaccountsrequiringcredithold review to the AR Manager.
- ·Reconcilecustomerbalances,payments,credits,deposits,andopeninvoices;resolveunmatchedtransactions and account discrepancies.
- ·PrepareARagingsummaryanddetailreportsforassignedsubsidiariesandcurrencies,separatingcurrentand past-duebalances.
- ·Preparecashapplicationsummaries,unappliedcashschedules,collectionupdates,andaccountreconciliation support for the AR Manager and Controller.
- ·AssistwithreconciliationoftheARsubledgertothegeneralledger;investigatedifferenceswiththeController and document resolution.
- ·CoordinatewithCustomerServicetoconfirmcompletecustomerdocumentation,billingcontacts,invoice delivery information, and account records.
- ·AssisttheARManagerwithcreditreferenceverificationandgatherdocumentsforcreditreviews.
- ·Enterapprovedterms,creditlimits,andaccountsettingsonlywhendelegatedbytheARManagerand supported by documented approval.
- ·ReceivetaxexemptioncertificatesfromCustomerService,entercertificateinformationintoVertex,maintain supporting records, and escalate missing or questionable documentation to the designated reviewer.
- ·Serveasaresourceforcomplexcashapplications,collection,andaccountreconciliationissues.
- ·Identifyrecurringcausesofpostingdelays,disputes,andunappliedcash;recommendpracticalprocess improvements.
- ·HelpmaintainproceduresandtraindesignatedbackupstaffonapprovedARworkflowsanddocumentation standards.
- ·Provideclearupdatesonportfolioperformance,collectionpriorities,unresolvedissues,andworkloadrisks.
- ·Protectconfidentialcustomerandbankinginformationandfollowaccesscontrolsandapprovalrequirements.
- ·Routecreditdecisions,creditholdreleases,refunds,write-offs,andnonstandardtermsthroughtheapplicable approval process.
REQUIREDEDUCATIONANDEXPERIENCE
- ·Fiveormoreyearsofprogressiveaccountsreceivableexperience,includingcommercialcollections,cash application, and account reconciliation.
- ·StrongERPexperience;NetSuiteexperiencepreferred.Abilitytoworkwithcustomerpaymentportalsand electronic remittance records.
- ·ProficiencyinExcel,includingpivottables,lookupfunctions,andreconciliationoflargedatasets.
- ·Experiencehandlinghigh-volumepayments,multipleinvoices,deductions,unappliedcash,andmonth-end deadlines.
- ·Strongwrittenandverbalcommunication,customerservice,organization,andindependentproblem-solving skills.
- ·Associatedegreeinaccounting,finance,orarelatedfieldpreferred;equivalentrelevantexperience considered.
- ·Experiencewith multi-state,USD/GBPtransactions,manufacturingorindustrialcustomers,andVertextax exemption records preferred.
WORKENVIRONMENT
Thisjobisoperatedinaprofessionalofficeenvironment.Thisroleroutinelyusesstandard office
equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICALDEMANDS
- ·Moderate walkingandclimbing
- ·Whileperformingthedutiesofthisjob,theemployeeis regularlyrequiredtostand,sit;andstoop.
- ·Ability to lift/push/pull up to 15 lbs.
POSITIONTYPE/EXPECTEDHOURSOFWORK
·Thisisafull-timeposition,andthehoursofworkanddaysareMondaythroughFriday.
·Occasionaleveningand weekend work may be required as job duties demand.
EEO STATEMENT
Utex Industries is an equal employment opportunity employer and shall make all employment-related decisions withoutregard torace, color, nationalorigin, ancestry, religion, creed, age, sex, sexualorientation,maritalstatus, militaryorveteranstatus,and/oranyotherstatusorconditionprotectedbyapplicablefederal,state,orlocallaw.
OTHER DUTIES
This job description is not designed to cover or maintain a comprehensive list of activities, duties or responsibilities that are required for this job. Other duties and responsibilities may be assigned and/or changed at any time.
Job description provided by UTEX Industries.
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