Urgently Required Sr Help Desk /Technical Support Engineer for Qatar

VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. . We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology Development, Telecom, Aviation, Retail Management & Government offerings.

Greetings from VAM SYSTEMS…..

VAM SYSTEMS is currently looking for Sr Help Desk /Technical Support Engineer for our Qatar operations with the following skill set and terms and conditions:

Skill Set required

• 4-6 years of customer technical support experience
• Technical certifications preferred MCSA, CCNA
• Experience in helpdesk calls and request escalation.
• Excellent technical skills across relevant technology areas

Experience with Help Desk Ticketing application

• Excellent verbal and written skills
• Strong troubleshooting skills
• Knowledge of enterprise hardware, software applications and related communication infrastructure
• Prior customer service experience and outstanding customer support skills
• Comfortable providing technical assistance over the phone
• Ability to work in a fast paced environment with multiple priorities and projects
• Ability to work independently with a strong, team-oriented work ethic
• Stellar accuracy & attention to detail
• Organizational skills with the ability to prioritize and multi-task
• Demonstrate flexibility (e.g., redeployment, off-hour setup requests, etc.)
• Knowledge and understanding of latest IT operations concepts and trends including those related to hardware and software technology, networking and IT security.
• NOTE :- Will consider only locally available female candidates
• Domain: Bank.

Terms and conditions

• Joining time frame:2 weeks (maximum 1 month).
• The selected candidates shall join VAM SYSTEMS – Qatar and shall be deputed to one of the leading banks in Qatar.
• Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at [email protected] or call us +91 476 2684924.