Fraud & Financial Crimes Manager

At VCCU, we are proud of the work we do to improve the financial well-being of our members and our community. If you seek meaningful work building stronger financial futures and aspire to create a positive difference in your community, we’d love to hear from you!

About The Role

The Fraud & Financial Crimes Manager is responsible for administering and continuously enhancing Ventura County Credit Union's Fraud Risk Management and Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Compliance Programs. Serving as VCCU's designated BSA Officer, this position oversees fraud prevention, detection, investigations, suspicious activity monitoring, regulatory reporting, and compliance with applicable BSA/AML and Office of Foreign Assets Control (OFAC) requirements.

Working collaboratively with business units and other stakeholders, the Manager provides operational leadership, evaluates financial crimes risks, strengthens internal controls, and ensures program activities remain consistent with VCCU's risk appetite, policies, regulatory requirements, and business objectives.

This is a key member of the Enterprise Risk team and requires onsite work at VCCU’s Ventura Headquarters.

What You’ll Do

Fraud & Financial Crimes Management: Administer and continuously enhance VCCU's Fraud Risk Management and Financial Crimes Compliance Programs, including policies, procedures, investigative protocols, internal controls, and monitoring activities. Oversee fraud prevention, detection, investigations, and risk mitigation across applicable products, services, and delivery channels.

BSA Officer & Regulatory Compliance: Serve as VCCU's formally designated BSA Officer, responsible for coordinating and monitoring day-to-day BSA/AML compliance. Oversee program administration, regulatory requirements, internal controls, recordkeeping, training, and coordination of independent testing. Escalate material compliance concerns to senior management and the Board, as appropriate.

Fraud Investigations & Case Management: Direct and oversee investigations involving identity theft, account takeover, check fraud, payment fraud, loan fraud, internal fraud, financial exploitation, and other financial crimes. Oversee investigative documentation, evidence preservation, case management, loss mitigation, recovery coordination, and appropriate escalation. Coordinate with other departments and law enforcement as necessary.

Suspicious Activity Monitoring & Regulatory Reporting: Oversee suspicious activity monitoring, investigations, and regulatory reporting, including timely and accurate Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and applicable recordkeeping. Maintain appropriate confidentiality and supporting documentation.

BSA/AML, Fraud Risk Assessments & Due Diligence: Develop and maintain VCCU's BSA/AML and fraud risk assessments, evaluating risks associated with members, products, services, transactions, and delivery channels. Oversee applicable Customer Identification Program (CIP), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and ongoing monitoring requirements.

OFAC & Sanctions Compliance: Administer and oversee VCCU's OFAC compliance activities, including sanctions screening, potential match investigations, required blocking or rejection of transactions, regulatory reporting, recordkeeping, and associated controls.

Financial Crimes Systems & Verafin Administration: Serve as VCCU's Verafin Administrator, overseeing system configuration, monitoring scenarios, alert thresholds, case management workflows, data integrity, user access, and system enhancements. Coordinate technical support and vendor-related activities with Information Technology and other stakeholders.

Issue Management, Governance & Reporting: Identify and document fraud, BSA/AML, OFAC, and financial crimes control deficiencies; coordinate corrective actions; monitor remediation; and escalate significant or unresolved risks. Provide periodic reporting to Executive Management, appropriate committees, and the Board regarding fraud losses, investigations, compliance activities, significant deficiencies, and emerging risks.

Regulatory Examinations, Audits & External Coordination: Coordinate with Regulatory Compliance and Audit Coordination & Assurance to support regulatory examinations, external audits, independent BSA/AML testing, and regulatory inquiries. Facilitate law enforcement requests, subpoenas, investigative referrals, and authorized information sharing in accordance with applicable requirements.

What We’re Seeking

Minimum 5 years' of progressive experience in in BSA/AML compliance, financial crimes investigations, fraud management, or related financial institution compliance functions.

Demonstrated experience with suspicious activity investigations, Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and BSA/AML compliance program activities.

Strong working knowledge of applicable BSA/AML, OFAC, FinCEN, and NCUA requirements, including risk assessments, Customer Identification Program (CIP), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and regulatory reporting.

Requires working knowledge of cybersecurity, business continuity, operational resilience, regulatory compliance, financial risk, and third-party risk concepts.

Bachelor's degree in Business Administration, Finance, Accounting, Criminal Justice, Risk Management, a related field, or equivalent relevant experience.

What Will Make You Stand Out

• Experience with financial crimes monitoring, investigations, and case management systems, including Verafin or comparable platforms.
• Relevant professional certifications such as Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), or Certified Financial Crime Specialist (CFCS).
• Analytical and investigative skills, including the ability to evaluate complex transactions, document findings, exercise sound judgment, and coordinate or supervise the work of others.
• Driven by purpose, with a genuine commitment to the Credit Union philosophy of “people helping people.”

What’s In It For You

VCCU is an Equal Pay Champion and we offer a competitive total rewards package!

Paid Volunteer Time

Paid Time Off, including Sick/Vacation/Holidays

Medical/Dental/Vision/Supplemental Benefits

401k Employer Match & Safe Harbor Contribution

457b Retirement Plan

Company Sponsored Life & LTD Insurance

Cell Phone Reimbursement

Education Reimbursement

VCCU Membership and Rate Discounts

We are dedicated to building an inclusive and authentic workplace that values unique voices and experiences, backgrounds and identities. We are an equal opportunity employer who celebrates the diversity of our employees and our members and strives to represent the many communities we serve.