Account Growth Manager

Location: SD Rapid City

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable)

Shift 1 (United States of America)

Salary: $65,353.60 - $95,825.60

Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location

Vitalant is currently seeking a full-time Account Growth Manager to support our Donor Recruitment team. This teammate is responsible for achieving assigned annual and monthly blood drive booking targets by managing existing accounts, pursuing leads and determined the viability of new blood drive opportunities.

The Account Growth Manager will collaborate closely with Donor Recruitment, Planning & Scheduling, and operational leadership to ensure productive blood drives are secured and successfully executed to meet established collection goals.

What to Expect

Key Responsibilities

• Secure and schedule productive blood drives that meet predetermined booking goals
• Manage outreach to existing, warm, and cold accounts to develop new donor resources
• Engage and motivate blood drive coordinators to ensure successful execution
• Reactivate lapsed accounts by effectively communicating blood drive benefits
• Maintain accurate account information and track all outreach activity in designated systems
• Collaborate with Planning & Scheduling to optimize the blood drive production calendar
• Support booking efforts during critical periods and high-need seasons
• Identify regions requiring additional booking support and provide targeted account strategies
• Ensure smooth internal and external handoff from scheduled blood drive to execution
• Build and maintain strong internal and external relationships
• Follow established sales and recruitment processes while ensuring compliance with internal SOPs and external regulations
• Schedule: Hybrid M-F 8-5 pm.
• Travel: Local travel required; must provide own vehicle.
• This is a Hybrid position with some travel out of State 10%-15%
• To help you stay energized, engaged, and inspired, we offer a full range of benefits for you and your dependents.

They include

Medical, dental, and vision insurance at affordable premiums

Employee Assistance Program

• 401(k) retirement savings plan + 5% company match
• Free basic life and AD&D insurance
• Free short- and long-term disability insurance
• HSA and FSA options
• Paid time off
• Many other employee perks and programs

We’re looking for someone who has

• Bachelor’s degree or equivalent combination of education and experience required
• Valid in-state driver’s license required
• Three years of related experience required
• CRM experience preferred
• Demonstrated successful sales skills
• The role is open to candidates located in SD, MT, and WA and has been posted in all three states.

Location

2209 West Omaha

Rapid City, SD 57702

Job Category

Sales / Community Outreach

• Contact Information: [email protected]
• If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.
• Additional Locations: Spokane, WA, MT Billings, WA Spokane Valley, Spokane Valley, WA, WA Spokane North, WA Spokane