Pre-Sales Support Analyst

The Pre-Sales Support Analyst is responsible for supporting the sales organization by assisting with Requests for Proposals (RFPs), Requests for Information (RFIs), client presentations, and other pre-sales documentation. This role works closely with Sales Directors, subject matter experts, and internal stakeholders to ensure timely, accurate, and high-quality responses to prospective clients. The ideal candidate is highly organized, detail-oriented, and possesses strong written communication skills.

They thrive in a fast-paced environment, can manage multiple priorities, and are eager to learn about the organization's products, services, and value proposition. Key Responsibilities · Assist in the preparation and completion of RFPs, RFIs, questionnaires, and other sales support materials. · Draft, edit, and proofread proposal responses, executive summaries, cover letters, and client-facing documents. · Coordinate with subject matter experts to gather information needed for proposal responses and sales materials. · Maintain and update the proposal content library and knowledge management systems. · Ensure proposal submissions are accurate, well-formatted, and completed within established deadlines. · Support sales teams in developing customized responses and presentations for prospective clients. · Track proposal deadlines, requirements, and deliverables using project management tools and processes. · Identify opportunities to improve proposal processes, templates, and content accuracy. · Assist with special projects and administrative activities related to the sales cycle and business development efforts. · Other duties as assigned Salary Range: $60,000-$75,000 Requirements Required · 0 to 2 years of professional experience in sales support, business operations, marketing, communications, administration, customer service, or related field. · Bachelor’s degree in Business Administration, Marketing, Communications, English, Health Administration, or a related field. · Strong written and verbal communication skills. · Excellent proofreading and attention to detail. · Strong organizational and time management abilities. · Basic project coordination skills. · Critical thinking and problem-solving capabilities. · Ability to manage multiple priorities and deadlines. · Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams. · Ability to work collaboratively across functions and build positive working relationships. · Commitment to producing high-quality, accurate work.

Preferred · Internship, co-op, or project experience involving business writing, research, or document management is preferred. · Experience supporting RFPs, proposals, bids, or client-facing business communications. · Exposure to healthcare, insurance, employee benefits, wellness, or technology industries. · Experience using AI tools · Recent graduates with strong academic achievement and internship experience are encouraged to apply. · Knowledge of Salesforce, Responsive, SharePoint, or similar content management systems. · Experience working with proposal automation tools. · Familiarity with employee benefits, wellness, or healthcare terminology.

Benefits Medical, Dental and Vision 401(k) with company match Company paid Life, AD&D Short and Long term disability insurance Generous PTO, Holidays and Summer Fridays 100% paid parental leave Wellness Resources